Warby Parker Gold Coast

Reviews

• ML

  Margaret Larkin

  1 day ago
  2.0
  My review is about the quality of the glasses. They are the worst quality I've ever had. My previous pair from here were fine and lasted for more than a few years. The new glasses I ordered are so poorly made, I'm returning them. The lenses are loose on both pairs. On one pair, both lenses are loose and the frames are smaller than what I tried on in the store. Also, they make a creaking noise when I wear them, as if they're going to fall apart. The other pair (sunglasses) is much bigger than what was in the store. I know I can get them adjusted, but I don't even want them because one lens is loose. The lenses on my old pair have never been loose, though they've become quite scratched over the years. The quality is poor, and I'm going elsewhere to purchase glasses, even though they might be more expensive (though I spent a lot of money here for both pairs). I would only keep them if I got a total refund. And when I went to the store to demonstrate how the lenses were loose and the glasses were not structurally sound, the person working there did not believe me and argued with me. I have worn glasses for decades, and I have never had such an overall negative experience: condescending treatment in addition to glasses that aren't manufactured correctly.
• ES

  Emily Scholl

  4 days ago
  5.0
  10/10 experience, Eric was amazing!! Consistently the best service and best glasses
• MM

  M

  5 days ago
  5.0
  The staff was courteous while I waited for my eye exam. Luke, the optometrist, was excellent. He was friendly, efficient, and very knowledgeable about my vision issue, which he explained clearly and in terms I could easily understand. Because I needed a referral to an ophthalmologist, he provided a comprehensive list of specialists I could contact for further evaluation. The exam was thorough and offered great value. Luke is a credit to Warby Parker. Although I wasn’t able to purchase glasses during this visit, I plan to return to do so. I will definitely return for future exams.
• JS

  Juanita Scott

  May 2, 2026
  5.0
  A great selection of frames to choose from. The staff was very helpful, offering multiple options and demonstrating strong knowledge of what would work best with my glasses. They also provided several choices to fit my budget. Overall, it was a great experience. #MOM&DAUGHTER #THESCOTTS
• JB

  Julianne Bohlen

  Apr 25, 2026
  5.0
  Eric was super helpful getting me a new pair of glasses. Warby Parker is the best , especially this location ! He submitted my vision insurance claim on my behalf and made the process so simple.

Frequently Asked Questions About Warby Parker Gold Coast