Pure Barre

Reviews

• MF

  Megan Fredrickson

  Jan 7, 2026
  5.0
  Caring instructors, great atmosphere and engaging classes. Everyone is so friendly and the staff is great at helping you change your form to get better results. They always greet me by name which makes me feel like I belong. Highly recommend!!
• CA

  C A

  May 1, 2025
  1.0
  I waited some time to write this review because if I had written it right after my experience at Pure Barre, it would have been much harsher. Even now, with a clearer head, I’m still deeply disappointed—and frankly, shocked—by how I was treated. Exercise is more than just physical movement for many of us—it’s a core part of mental health and emotional regulation. That’s why I was excited to try Pure Barre after hearing so much buzz about it. What I encountered instead was a space completely lacking in compassion, flexibility, or any understanding of the human experience. This was supposed to be my very first class. I accidentally left my gym shoes at work, 45 minutes away, and when I called ahead to cancel, I was told not to worry—shoes weren’t required. So, I drove in heavy Chicago traffic to make it there, arriving just one minute after the start time: 5:46 PM for a 5:45 class. I was immediately told I could not enter. I explained this was my first time, that I had called ahead, and that I had just driven nearly an hour to be there. The response? A cold “no exceptions.” When I asked to speak to a manager, the front desk employee didn’t even try to help. There was no apology. No understanding. Just stone-faced enforcement of a policy I wasn’t informed of. This isn’t about being one minute late. It’s about being met with zero empathy in a place that markets itself as a community built on strength and support. Instead, what I found was a rigid, transactional operation that seems more focused on policy enforcement than on people. This experience was not only frustrating—it was mentally destabilizing. I left feeling ashamed, dismissed, and completely unseen. If Pure Barre cannot offer basic human decency to a first-time visitor in distress, then they are not a wellness brand—they are a business hiding behind a wellness façade. I will not be returning, and I sincerely hope this serves as a wake-up call for leadership to reflect on the kind of culture they’re fostering.
• ML

  melanie lopez

  Mar 20, 2025
  5.0
  It was my first time taking this class and amazing! The classic was a great class for beginners. The staff was so nice and they knew it was my first class. The instructor Jessie came up to me and asked if there was any pain points or what I wanted to work on. The girls that go are also friendly. Overall great experience and now going to come here on a weekly basis.

Frequently Asked Questions About Pure Barre