Pearle Vision

Reviews

• SP

  Sam Panayotovich

  Aug 26, 2026
  5.0
  Huge store with tons of options. Very fast service. Delphi was able to get me a pair of same-day glasses within an hour of my appointment. Highly recommend.
• JH

  jeannette hernandez

  Aug 10, 2026
  5.0
  My family and I are incredibly grateful for Dr. Blackett and his team. Dr. Blackett always takes the time to listen, explain concerns thoroughly, and provide thoughtful solutions. He has provided exceptional care for my son, whose case has been complicated, and his dedication has never wavered. What I appreciate most is that when Dr. Blackett says to come in if you notice any concerns or changes, he truly means it. The entire staff is kind, welcoming, and always willing to help. A special thank you to Andrea for making every visit a pleasant experience. Outstanding care, compassion, and professionalism from everyone in the office. We highly recommend Dr. Blackett and his team.
• CD

  Chris DeLira

  Aug 1, 2026
  1.0
  For the past five years, Pearl Vision has been my go-to for eye care. In fact, after avoiding eye exams for nearly eight years because of a genuine fear of anything touching my eyes, this was the office that helped me return. The doctor had always been patient, empathetic, and understanding of my anxiety, and I truly appreciated that. Unfortunately, this year's experience was completely different. My appointment was rescheduled three separate times before I was finally seen. On the day of my appointment, I arrived eight minutes late and was told I would have to wait another 30 minutes because the doctor's 8 minute grace period for late arrivals had expired (later found out he wasn't even in the office due to his lunch running late). Given the multiple times my appointment had been rescheduled by the office, I had hoped for the same understanding and flexibility that had previously been extended to me. Instead, I was made to feel like an inconvenience. The exam itself felt rushed and incomplete. After only a minimal evaluation, I was essentially told, "You're fine, prescription is the same. Go buy glasses—or don't—and call me if the tag in your eye gets itchy" That was the extent of the visit. There was no meaningful discussion, no thorough examination, and none of the compassionate care I had come to expect over the past several years. What disappointed me most wasn't having to wait or even the abbreviated exam—it was feeling that I was no longer valued as a patient. I left with the impression that because I wasn't purchasing expensive eyewear or additional testing, my care simply wasn't a priority. Whether or not that was the intention, it was certainly the experience. As a healthcare business consultant, I spend my career helping practices excel by building trust through transparency, consistency, and respect. Patients understand that schedules run behind and policies exist, but they also remember how they were made to feel. Unfortunately, this visit left me feeling dismissed rather than cared for. After five years of loyalty, I never expected my final visit to end this way. I won't be returning, and that genuinely saddens me because I know firsthand how excellent this practice was capable of being. My hope is that this feedback encourages a return to the empathy and patient-centered care that originally earned my trust.
• DG

  Danny Gandhi

  Jul 28, 2026
  5.0
  Dr. Kevin B is amazing! The staff is great and always willing to help. Would highly recommend seeing Dr. Kevin B for any of your needs. I can confidently say you would be in great hands.
• BC

  Becky Cline

  Jul 6, 2026
  5.0
  I honestly couldn't be happier with my experience! From the moment I walked in, everyone made me feel welcome and comfortable. Mariana and Andrea were incredibly kind, professional, and efficient, and the entire office had such a friendly atmosphere. Dr. Masolak was absolutely amazing—thorough, patient, and genuinely caring. She took the time to explain everything in a way that was easy to understand, answered all of my questions, and made sure I felt comfortable throughout the entire exam. I never felt rushed, and it was obvious she truly cares about her patients and providing the best possible care. It's not often you find a healthcare provider who combines expertise with such a warm, personal touch. I left feeling confident about my eye health and grateful that I found this practice. I highly recommend them to anyone looking for exceptional eye care. Thank you for such a wonderful experience—I won't be going anywhere else!