LensCrafters is dedicated to providing quality eyecare to ensure you see your best. We offer comprehensive eye exams using the latest vision technology. Our premium lens solutions are tailored to fit your lifestyle with options like Transitions® and Blue-violet light filtering lenses. We offer a wide range of designer brands from Prada, Burberry, Versace, Dolce & Gabbana and more. LensCrafters is the destination for prescription wearable technology from innovative brands like Ray-Ban Meta, Oakley Meta and Nuance Audio. We accept most vision insurance plans including: EyeMed, Aetna, Humana, United Healthcare Vision, Davis Vision by Versant Health plus more. All prescriptions are welcome!
Just went in to purchase some sunglasses. Tim working at a desk barely looked up and asked how he could help. I said I was long for a brand and style and he said “I don’t know if we have that it’s on the back wall do we do” then never followed up or offers to help as I was leaving dint even look up for a follow up. Not great customer service.
JH
Jamie Hwang-Black
May 11, 2026
5.0
Jean helped get my new glasses fitted today free of charge! They are no longer sliding down my nose and the new nose pads are way more comfortable. Thank you!
BP
BHAVINKUMAR PRAJAPATI
May 5, 2026
5.0
I had a great experience at LensCrafters. The staff was very friendly, professional, and helpful throughout the entire process. They took the time to understand my needs and helped me choose the perfect pair of glasses. The eye exam was thorough, and everything was explained clearly.
The store was clean and well-organized, with a wide selection of frames to choose from. I also appreciated how quickly my glasses were ready. Overall, excellent customer service and high-quality products. I would definitely recommend LensCrafters to anyone looking for reliable eye care and stylish eyewear.
JA
JO ANN AUSTIN
Apr 4, 2026
5.0
I order my new glasses one week and they were back in one week.
I left my frame because I loved my Ray Ban frames I got from Len Crafter two years ago.
So I really needed my new lens speedily and it was done quickly. Thanks!
AA
Aakash
Mar 29, 2026
1.0
Not entirely sure if it’s driven by racism or just total lack of regard for customers but walked in, browsed for a bit and didn’t get any assist from the staff.
Asked a tattooed man about my vision insurance and he said they didn’t take VSP and that only some plans had some options but basically stopped replying and went back to doing what he does.
If there were some VSP plans that cover out of pocket, why wouldn’t you make any effort to help me look if I’m a potential paying customer?
Felt disrespected and walked out.
Taking your child to an optometrist for an eye exam is the best way to learn if your child needs glasses. Many children who need glasses aren’t aware that they do. Signs of vision problems in children include sitting too close to the television, squinting, sensitivity to light, difficulty with eye-hand coordination, and avoiding visual activities like reading and drawing. To see if your child needs glasses, schedule your child’s eye exam today.
Is a contact lens exam different than an eye exam?
A normal, comprehensive eye exam will allow your optometrist to determine if your eyes are healthy enough to wear contact lenses. During your contact lens fitting, detailed measurements of your eyes will be taken to determine the right contact lenses for you. There is an additional fee for a contact lens fitting and evaluation for all contact lens patients (both new and established patients). Schedule your eye exam today to have all of your questions about contact lenses answered.
What is the difference between an eye exam and a vision screening?
A comprehensive eye exam is administered by an optometrist and can detect not only vision problems but problems with eye health and general health as well. A vision screening is typically performed by a general medical practitioner such as a pediatrician or a nurse. While a vision screening can help identify vision issues, it can miss many important issues that a comprehensive eye exam can identify. This is why everyone is encouraged to get annual eye exams. Schedule your eye exam today!
Why should I get an eye exam?
An annual eye exam involves more than just updating your glasses or contact prescription. A comprehensive eye exam can also detect eye health issues as well as general health problems. Conditions such as diabetes and high blood pressure can be detected in early stages through an eye exam, and this can result in early treatment. Schedule your annual eye exam today.
What should I bring to my eye exam?
You should bring your vision insurance and medical insurance information to your eye exam. If you currently wear any prescription lenses, bring your eyeglasses, sunglasses, and contact lenses. You should also bring any and all questions you may have. Contact your optometrist if you have specific questions about any additional items you think you may need to bring to your eye exam.
What services does LensCrafters in Chicago offer?
LensCrafters provides comprehensive eye exams, premium lens solutions including Transitions® and Blue-violet light filtering lenses, and a wide range of designer eyewear brands such as Prada, Burberry, and Versace. They also specialize in prescription wearable technology from brands like Ray-Ban Meta and Oakley Meta.
Which vision insurance plans does LensCrafters accept?
LensCrafters accepts most vision insurance plans, including EyeMed, Aetna, Humana, United Healthcare Vision, Davis Vision by Versant Health, and more. All prescriptions are welcome.
What are the operating hours for LensCrafters at 225 N Michigan Ave?
The store is open Monday to Friday from 9:00 AM to 7:00 PM, Saturday from 9:00 AM to 7:30 PM, and Sunday from 11:00 AM to 5:00 PM.
Does LensCrafters offer in-store pickup?
Yes, LensCrafters offers in-store pickup for your convenience.
How can I schedule an eye exam appointment at LensCrafters?
You can schedule an eye exam online by visiting their scheduling page at https://www.lenscrafters.com/ScheduleExamView?catalogId=11651&clearExams=1&langId=-1&storeNumber=0100&storeId=10851.
What payment methods are accepted at LensCrafters?
LensCrafters accepts American Express, Android Pay, Apple Pay, cash, check, Discover, MasterCard, and Visa.
Are LensCrafters facilities wheelchair accessible?
Yes, LensCrafters has wheelchair accessible entrances to accommodate all customers.
Which nearby businesses can help with banking needs when visiting LensCrafters?
Citibank and U.S. Bank are nearby financial institutions where you can handle banking services during your visit to LensCrafters.
Are there places to eat near LensCrafters on Michigan Avenue?
Yes, Jimmy John's sandwich shop is close by, offering a quick and convenient option for a meal before or after your visit to LensCrafters.
Can I find gift shops near LensCrafters?
Yes, Hallmark and Sue's Hallmark Shop are nearby gift shops where you can find cards and gifts in the area around LensCrafters.
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