Located at 28 E Randolph St in the heart of Chicago's Loop, CBD Kratom sits between State Street and Wabash Avenue. The store is easily accessible by CTA trains at the Washington/Wabash and Lake stops, and just minutes from I-290 and Lake Shore Drive. Nearby landmarks include Millennium Park, Macy's on State Street, and the Chicago Theatre. Surrounded by bustling retail and office buildings, this location is perfect for professionals and tourists alike.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.