Brand Certified
LensCrafters
4.6(580 reviews)
Certified by LensCrafters • May 17, 2026
Business Details
2000 N Neil St, Champaign, IL
61820-7808, United States
Certified by LensCrafters • May 17, 2026
(217) 356-8585
Certified by LensCrafters • May 17, 2026
https://local.lenscrafters.com/il/champaign/2000-n-neil-st.html
Certified by LensCrafters • May 17, 2026
About
Certified by LensCrafters • May 17, 2026
OptometrySunglasses StoreLensCrafters
LensCrafters is dedicated to providing quality eyecare to ensure you see your best. We offer comprehensive eye exams using the latest vision technology. Our premium lens solutions are tailored to fit your lifestyle with options like Transitions® and Blue-violet light filtering lenses. We offer a wide range of designer brands from Prada, Burberry, Versace, Dolce & Gabbana and more. LensCrafters is the destination for prescription wearable technology from innovative brands like Ray-Ban Meta, Oakley Meta and Nuance Audio. We accept most vision insurance plans including: EyeMed, Aetna, Humana, United Healthcare Vision, Davis Vision by Versant Health plus more. All prescriptions are welcome!
Details
- Credit cardAvailable
- DebitAvailable
- Wheelchair accessible entranceAvailable
Location
Certified by LensCrafters • May 17, 2026
Hours
Certified by LensCrafters • May 17, 2026
Monday9:00 AM - 6:00 PM
Tuesday9:00 AM - 6:00 PM
Wednesday9:00 AM - 6:00 PM
Thursday9:00 AM - 6:00 PM
Friday9:00 AM - 6:00 PM
Saturday9:00 AM - 6:00 PM
Sunday11:00 AM - 4:00 PM
Reviews
4.6
580 reviews
5 stars
509
4 stars
12
3 stars4
2 stars8
1 star
47
- MLMiniona LungalangApr 12, 20265.0Kassandra and Joan, were friendly, helpful and delightful. Great, easy experience. Thank you both!
- JLJay LeeApr 11, 20261.0The lens crafters at the mall in Champaign is horrible. Customer service really sucks! My daughter ordered a pair of glasses from there. We didn't get her eye exam there because they said they dis not have one. We got them yesterday, she tried them on. The lenses were not right, asked the tech if it’s the same prescription that’s on the paper. She assured me it was. So my daughter and I ran back to where we got the prescription from had them take a look at the glasses , had them take a look at the prescription. We made sure that the prescription was correct on the paper. After examining the glasses my daughter was wearing and the glasses that she ordered, dr. told her what the difference was, and that the prescription was slightly different than what it was on the paper. She made some notes for us. We went back to LensCrafters showed them the note and told them that the prescription is not the same as it is on the paper. Went back to LensCrafters, I caught the tech in a lie and all the sudden it’s my fault. We returned the glasses and will never go back again. This is the 3rd pair of glasses from them we’ve had to return. It wouldn’t have been quite the issue if they were nice to us, helpful, and understanding, but the 3 techs that were there were not!! Again will not be returning!
- MSMatt StevensApr 10, 20261.0Horrible customer service. Tried to call to see if the accept my insurance. The lady who answered the phone kept giving me the run around and didnt want to give me the information. Def won't recommend this place
- JJJohnFeb 26, 20265.0Megan is an excellent customer service representative. Pleasant, attentive good listener. Example of what service should be. LensCrafters is very fortunate to employ this young lady.
- CMCheryl MckinnieFeb 11, 20261.0Had a horrible experience with the manager Cassandra. Will not be returning until she is no longer employed there.
Frequently Asked Questions About LensCrafters
How do I know if my child needs glasses?
Taking your child to an optometrist for an eye exam is the best way to learn if your child needs glasses. Many children who need glasses aren’t aware that they do. Signs of vision problems in children include sitting too close to the television, squinting, sensitivity to light, difficulty with eye-hand coordination, and avoiding visual activities like reading and drawing. To see if your child needs glasses, schedule your child’s eye exam today.
Is a contact lens exam different than an eye exam?
A normal, comprehensive eye exam will allow your optometrist to determine if your eyes are healthy enough to wear contact lenses. During your contact lens fitting, detailed measurements of your eyes will be taken to determine the right contact lenses for you. There is an additional fee for a contact lens fitting and evaluation for all contact lens patients (both new and established patients). Schedule your eye exam today to have all of your questions about contact lenses answered.
What is the difference between an eye exam and a vision screening?
A comprehensive eye exam is administered by an optometrist and can detect not only vision problems but problems with eye health and general health as well. A vision screening is typically performed by a general medical practitioner such as a pediatrician or a nurse. While a vision screening can help identify vision issues, it can miss many important issues that a comprehensive eye exam can identify. This is why everyone is encouraged to get annual eye exams. Schedule your eye exam today!
Why should I get an eye exam?
An annual eye exam involves more than just updating your glasses or contact prescription. A comprehensive eye exam can also detect eye health issues as well as general health problems. Conditions such as diabetes and high blood pressure can be detected in early stages through an eye exam, and this can result in early treatment. Schedule your annual eye exam today.
What should I bring to my eye exam?
You should bring your vision insurance and medical insurance information to your eye exam. If you currently wear any prescription lenses, bring your eyeglasses, sunglasses, and contact lenses. You should also bring any and all questions you may have. Contact your optometrist if you have specific questions about any additional items you think you may need to bring to your eye exam.
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