Eyemart Express

Reviews

• SR

  Samjhana Raut

  May 1, 2026
  1.0
  Staff is not helpful !
• MG

  Mary Ghimire

  Apr 29, 2026
  1.0
  Doctor is good but very very bad service specially from the front lady so name called brandy !!! Keep doing this and no one will ever visit the store you are working...
• LD

  Leo Dzol

  Apr 28, 2026
  1.0
  Hello, I have never written a negative review for any organization, cause i work in (IT/ software section) i respect every organization ..but this place has forced me to do so. Do not misunderstand; the doctor is excellent, and I have no complaints about him. I have known him since 2019, but the staff here is extremely rude, and I am certain it is due to discrimination based on race. I am 100% certain that the lady in question, whose name is Brandy, should never be dealt with. I had an eye check-up with the doctor, and I felt a little more uncomfortable with his prescription. The power of my prescription made me feel uneasy, so I called them, and someone told me to wear it for a few days to adjust it. If that did not work, I should come back again, and they would adjust it or recheck it. However, even after wearing it for a few days, I still see double and blurry. So, I went to the store after four days of wearing the prescription, and it was still uncomfortable. When I went to the store and told them all the situation, the African American lady at the back room told me to talk to the front desk because they needed to adjust the frame or glasses. These African American ladies are amazing; their service was serious and polite. However, the front desk is the worst, especially Brandy. They should have adjusted her when I first saw her. Why did they tell me to talk to the doctor & also can't do nothing even i ask her my past prescription details she ignore that as well. I will not go to her anymore. I swear to God, I will not go here anymore! I like the doctor here; he is professional and really great. I have been wearing his prescription since 2018, never had this problem. but the discrimination service by Brandy hurt my feelings very badly. I will not go here again, and I am a US citizen. Before you treat someone else like that, please remember, do not judge a book by its cover. Thank you!
• SK

  Susan Kauffman

  Apr 23, 2026
  5.0
  My family and I have been seeing Dr. Michael G. Balgemann, OD at Eyemart Express for years, and he is a total standout in his field. Most physicians these days seem to just go through the motions, but Dr. Balgemann is the rare exception. He is an optometrist who is genuinely excited about his profession and stays on the cutting edge of eye care technology and treatment. His passion for his work and his patients is evident in every visit—he takes the time to explain your eye exam results step-by-step so you never feel rushed or confused. Pro-tip/Local Gem: If you’re tired of the 'assembly line' feel of most clinics, see him. He truly cares about how best to serve his patients' long-term vision. Highly recommended for anyone seeking top-tier eye care!
• DL

  Daniela López

  Apr 1, 2026
  5.0
  Very good service. The doctor speaks Spanish and everyone is very friendly. They gave me a great deal, and the glasses cleaning solution is free for life. My glasses were ready in 1 hour.

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