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Addus HomeCare

2.0
(11 reviews)

Business Details

1819 S. Neil Street, Champaign, IL
61820, United States
(217) 356-1121
https://addus.com/

About

Home Health Care ServiceAddus HomeCare
For over 40 years, Addus HomeCare has been one of the nation’s top providers of personal home care and support services and is committed to providing high-quality, cost-effective care that gives people the freedom to remain in their homes.

Location

Addus HomeCare
1819 S. Neil Street, Champaign, IL
61820, United States

Hours

Monday8:00 AM - 5:00 PM
Tuesday8:00 AM - 5:00 PM
Wednesday8:00 AM - 5:00 PM
Thursday8:00 AM - 5:00 PM
Friday8:00 AM - 5:00 PM
SaturdayClosed
SundayClosed

Reviews

2.0
11 reviews
5 stars
2
4 stars
1
3 stars
0
2 stars
0
1 star
8
  • CT
    Cheyenne Taylor
    Nov 6, 2025
    5.0
    Very nice people in the office and I got into orientation within the next week and they were excited to get me in
  • AJ
    asia jones
    Jun 9, 2025
    1.0
    they can never seem to answer the phone or call back smh
  • AH
    annette hall
    Jun 8, 2024
    1.0
    They are horrible they do return calls do not have assistance for emergency absent of elderly employees.
  • ND
    N D
    Jul 20, 2021
    1.0
    I honestly feel that giving this company one star is giving them too much credit. They are extremely unprofessional and very unorganized. Not only did Megan and Tamyra Tillman both lie about trying to contact me but they were not helpful at all on trying to resolve any issues with me getting managed care for my loved one when we needed them the most. They gravely lack empathy and dropped the ball when it came to helping me get the help for my loved one. Tamyra didn't reply to emails, respond to Voice-mails or return calls. In fact, she placed me on hold for 90 minutes at the end of her workday then completely ignored my emails when I tried to follow up with her. I feel as though they took our personal information for nothing and I would never refer their services to anyone. This has been a horrible experience.
  • L
    Linda: *
    Feb 11, 2020
    1.0
    Receptionist was extremely rude and seem to be put out by my asking to speak with healthcare and for their number.She Said a number that I didn’t pick it up the first time Due to the fact she said it rather quickly.I asked her to please repeat it,After a rather long loud sigh she repeated the number.I apologize that she had to repeat it she said is there anything else you want. Followed by another sigh.I informed her I was a nurse, when people call they’re needing assistance and for her to be a little bit kinder. People are going through a tough time. I was asked a second time is there anything else you want in a rather stern voice. I just said please be kinder to people which was followed by a dial tone.. 🙏

Frequently Asked Questions About Addus HomeCare

What services does Addus HomeCare provide?

Addus HomeCare offers personal home care and support services to help people remain in their homes with independence and quality care.

Where is Addus HomeCare located?

Addus HomeCare is located at 1819 S. Neil Street, Suite A, Champaign, IL 61820, United States.

Brand Certified Facts from Addus HomeCare

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Certified August 30, 2026Yext Knowledge Graph
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