LensCrafters

Reviews

• JA

  June Aurella

  May 13, 2026
  5.0
  Great team at this Lensecrafters! Love Dr Shnay. He is great at what he does!! I Llove my glasses and contacts, perfect fit for both!
• AJ

  ashley johnson

  May 7, 2026
  5.0
  Love the new store location! All around better atmosphere. The staff members were all very helpful, patient and accommodating. Even with an appointment the wait time was very long, so I'd recommend clearing your schedule for the day when coming to buy some glasses! Bonus, the staff provides free entertainment while you are waiting to see the doc!
• AT

  Audra Taylor

  Apr 22, 2026
  4.0
  While unable to purchase eyewear from this establishment (insurance issues, go figure), I had to come on here and just say THANK YOU to the LensCrafters staff for their help in navigating an unnecessarily complex situation. Carson and Alyssa went above and beyond to try and find solutions that wouldn’t require miles of travel or a major hit to the wallet - even though they knew I wouldn’t be making a purchase with them. That is exemplary in this day and age and a welcome relief from the standard cookie cutter script most corporations follow. Job well done, indeed.
• DG

  David G

  Apr 21, 2026
  5.0
  I went to this establishment for an eye exam last year and have come back to only this establishment since. I have purchased numerous frames from the LensCrafters crew. Carson in particular is always so helpful when it comes to finding what I need. I will continue to return and work with her going forward.
• NH

  Narisa Henry

  Apr 20, 2026
  1.0
  They do have a good selection of glasses I do like this location however the customer service here needs serious work. Alyssa and Carson specifically I came in earlier this morning for my eye exam. I had to leave to go to class so I came back to pick out my eyeglasses. I was in the store for 20 minutes. They were helping other people. No one acknowledge my existence when they were done helping the Other customers I was still not greeted you would’ve thought I was not even there they then began to talk amongst themselves when I asked if anybody was going to help me they responded. Did I have any options picked out yet mind you I had just had about 10 glasses sitting on the counter waiting for someone to help me I said yeah I did but no one was helping me so I put them away. I told them it didn’t really seem like they wanted to help me. They responded with OK, no apology for the wait or the lack of common manners so that leads me to believe that they did not want to help me which I’m not really sure why, but I think that standing in waiting in an establishment for 20 minutes would’ve been OK if I could have at least been acknowledged.

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