Dr. Kathleen Janssen, Optometrist, and Associates - Belvidere

Reviews

• SC

  Sara Crespo

  Aug 21, 2026
  1.0
  Submitted our insurance online, called to verify they accept our insurance and no one got back to us. When we arrived for our appointment, they went over our paperwork and didn’t say anything. It was only after our visit they informed us they don’t accept our insurance and we had to pay out of pocket. When I asked the lady checking us out she said “I’m a fill in I don’t know what they do here”…
• JS

  Jorie Smith

  Jul 22, 2026
  5.0
  Very friendly CBS knowledgeable.
• TP

  Tracy Peterson

  Aug 22, 2023
  3.0
  The eye doctor was great. She was very thorough. Unfortunately, the staff was not like I remember. Last year, I had a great experience all around, but this year I felt ignored, no one offered to help me pick out frames, had to wait after doctor appointment was completely finished and staff got off of the phone before she even asked me about frames. By this time I was exasperated and frustrated and I asked for my script and left. I may have purchased glasses through you. But after the service I received no, thank you anyway. I'd rather take my chances elsewhere and buy my frames and lenses from someone who gives a ....
• BB

  Betty

  Jul 22, 2023
  5.0
  Dr. Slotemaker was patient and listened to concerns I had with different contacts available.
• AC

  ashleigh cummins

  Apr 14, 2022
  5.0
  Professional, friendly, and knowledgeable...absolutely recommend