Brand Certified
JourneyCare Hospice
4.5(108 reviews)
Certified by JourneyCare Hospice • Aug 30, 2026
Business Details
Pepper Family Hospice CareCenter, Barrington, IL
60010, United States
Certified by JourneyCare Hospice • Aug 30, 2026
(847) 381-5599
Certified by JourneyCare Hospice • Aug 30, 2026
https://journeycare.org/
Certified by JourneyCare Hospice • Aug 30, 2026
About
Certified by JourneyCare Hospice • Aug 30, 2026
Home Health Care ServiceAddus HomeCare
JourneyCare Hospice provides compassionate care, confidential comfort, and support to our patients and their families 24 hours a day, 7 days a week and is a member of the Addus family of companies. For over 40 years, Addus HomeCare has been one of the nation’s top providers of personal home care and support services and is committed to providing high-quality, cost-effective care that gives people the freedom to remain in their homes.
Location
Certified by JourneyCare Hospice • Aug 30, 2026
JourneyCare Hospice
Pepper Family Hospice CareCenter, Barrington, IL
60010, United States
Hours
Certified by JourneyCare Hospice • Aug 30, 2026
MondayOpen 24 Hours
TuesdayOpen 24 Hours
WednesdayOpen 24 Hours
ThursdayOpen 24 Hours
FridayOpen 24 Hours
SaturdayOpen 24 Hours
SundayOpen 24 Hours
Reviews
4.5
108 reviews
5 stars
95
4 stars0
3 stars1
2 stars0
1 star
12
- SSStevejill Sperling4 days ago5.0JourneyCare was a blessing during one of the hardest times in our lives. They cared for my father with gentleness and dignity, kept him comfortable, and supported our family with compassion and understanding. JourneyCare was a blessing during one of the hardest times in our lives. They cared for my father with gentleness and dignity, kept him comfortable, and supported our family with compassion and understanding. We are especially grateful for Sheena, whose kindness, patience, and gentle presence brought comfort to my father and all of us. She cared for him not just as a patient, but as someone who was deeply loved. We will always remember JourneyCare, and we are so grateful to their entire team for everything they did for my dad until the very end.
- BMBryan McCaffrey (Bryan M)Aug 18, 20265.0The team at JourneyCare made this difficult experience a little easier, helping all of us along the way and taking the lead when we wouldn't have known what to do. We truly appreciate them.
- AHAlexander HolmAug 12, 20265.0This company has been a blessing for our family going through such a difficult time and process they have all been amazing here the staff from the social worker to the in home care team staff members they all rock blessed we got into touch when we did in January thank you jurneycare for helping my mother we are forever in debt for your guidance, kindness, and work thank you especially Trista and Pattie!
- PDPhil DiehlJul 28, 20265.0Staff is very responsive to patient and family's needs.
- PMPadmaja Manerikar MaryanskiJul 1, 20261.0There was really nothing about the in-home hospice care from this organization that went well. * so much promised that was not delivered * left hand does not coordinate w/ the right hand | left hand visibly doesn't respect the right hand * I asked for the aid to not contact my 94yo mom w/ dementia for appointments and she continued to do so | would not listen to times that worked well for Mom * the supplier of oxygen equipment had no idea how the equipment worked and when I asked for shoes to be removed at the door, one of the two men said that he "didn't want to" (on a rainy day ... he was tracking in mud) This was a nightmare for Mom and their services were terminated in one week.
Frequently Asked Questions About JourneyCare Hospice
I still want to drive and take a few short trips. Can I be on hospice and do this?
YES – we will support you in living your life to the fullest. We encourage our patients to go out and do what they feel up to, and what brings them joy. We will help you do the things you love for as long as you are able.
I live alone. Can I sign up for hospice if I do not have a primary caregiver who lives with me?
YES – You may elect the hospice benefit while living alone. Our staff will work with you to determine your plan for receiving care when you are unable to care for yourself or live alone.
What do I do if I need help at night or on the weekend?
We have staff available to make visits 24 hours a day, seven days a week all year long. A hospice nurse will respond to your call for help within minutes to discuss your problem and determine the best action to take.
Can I still use my own doctor?
YES – The patient’s primary physician is part of their hospice team and can be as involved as they would like. We will communicate with your primary care physician on a regular basis. You can continue to see your primary care doctor as needed for your medical care.
What is the hospice stance on physician assisted suicide and euthanasia?
Hospice neither prolongs life nor hastens death. Studies have shown that one of the primary reasons patients consider physician assisted suicide is their fear of a painful and difficult death. Our hospice team is skilled in identifying and managing symptoms associated with end of life so that the patient and their loved ones can experience a peaceful and comfortable death.
Do I have to have a Do Not Resuscitate (DNR) order or other advance directives before I enter hospice?
NO – However, by entering hospice the patient is acknowledging that they are giving up on aggressive treatment to prolong life. Our staff will work with the patient and their loved ones to help them understand advanced directives and to make decisions on the type of end of life support they would like.
Should I wait to choose hospice until I am really certain that nothing else can be done?
NO – Making the decision to choose hospice earlier affords the patient and their loved ones adequate time for symptom and pain management and the development of a trusting relationship with their hospice team. Your hospice team has a depth of knowledge and experience with end-of-life matters. They will be there to answer your questions and help you be better prepared for this journey. One of the most common statements people make is, “I wish I had chosen hospice sooner.”
If I live longer than six months, are the services cut off?
NO – Because no one can precisely predict an end-of-life timeline and patients often improve (and actually live longer) when receiving hospice care, there is no limit on the length of time patients can be on hospice. They must simply continue to meet the Medicare hospice guidelines for appropriateness.
What does the hospice admission process involve?
The process is really pretty simple and easy. The patient must have a physician’s order authorizing the hospice evaluation. A member of our hospice team will meet with the patient and family to explain the hospice benefit and services provided. A hospice Registered Nurse will perform a physical evaluation and review the patient’s medical records to ensure they meet hospice guidelines. If the evaluation shows that the patient meets hospice guidelines, their physician will give the hospice permission to begin care. The patient or their designated decision maker must also sign a form electing the hospice benefit. The entire process may only take a few hours.
Who makes the decision about entering hospice and choosing the specific hospice agency?
By law, the patient or their designated decision maker has the authority to elect hospice and select the hospice agency. Your physician, hospital discharge planner or facility social worker may make recommendations, but the final decision of which hospice will best serve you and your family is yours.
What do I have to do to get hospice care?
Anyone can inquire about hospice services. You can call us (or another hospice that serves your area) and request an evaluation. We will contact your physician to obtain his/her approval to perform a hospice evaluation. You can also call your physician and ask them to contact us directly for a referral. If your loved one lives in an assisted living facility or nursing home, the facility social worker will be able to assist you in requesting a hospice evaluation. If your loved one is hospitalized, you can talk with the hospital discharge planner to request hospice services.
What services does JourneyCare Hospice provide?
JourneyCare Hospice provides compassionate hospice care, offering comfort and support to patients and their families 24/7, as part of the Addus HomeCare family specializing in home health care services.
Where is JourneyCare Hospice located?
JourneyCare Hospice is located at Pepper Family Hospice CareCenter, 405 Lake Zurich Road, Barrington, IL 60010, USA.
What are the operating hours of JourneyCare Hospice?
JourneyCare Hospice operates 24 hours a day, 7 days a week, all year round.
How can I contact JourneyCare Hospice?
You can contact JourneyCare Hospice by calling +1 844-656-8763, which is their main and toll-free phone number.
What is JourneyCare Hospice's COVID-19 policy?
JourneyCare Hospice's COVID-19 policy and procedures can be found at https://addus.com/addus-covid-19-policy-and-procedures/.
Does JourneyCare Hospice offer any online resources?
Yes, JourneyCare Hospice has a website at https://journeycare.org/ and an active Facebook page at https://www.facebook.com/111986398069266.
What should I know about nearby healthcare providers around JourneyCare Hospice?
Nearby healthcare providers include ADDUS Homecare, and doctors like Dr. Melinda Einfalt M.D. and Kimberly K. Ricaurte, DO, which can provide complementary medical services if needed.
Are there any parks or recreational areas near JourneyCare Hospice for visitors to enjoy?
Yes, visitors can enjoy local parks nearby such as Citizens Park, Jewel Tea Pavilion, and The Pepper Family Accessible Treehouse, great for relaxation before or after visits.
Can I find support or community resources near JourneyCare Hospice?
Nearby community resources include Barrington Area Library and Barrington Area Community Foundation, which offer social services and community support.
Are there any convenient banking or financial services near JourneyCare Hospice?
Yes, BMO Harris Bank and BMO Harris Bank ATM are located nearby, along with mortgage brokers like Amerifinancial Home Mortgage and Fidelity Mortgage Capital.
Brand Certified Facts from JourneyCare Hospice
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