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LensCrafters

4.6
(459 reviews)

Business Details

450 E Rand Rd, Arlington Heights, IL
60004-3101, United States
(847) 398-3303

About

OptometrySunglasses StoreLensCrafters
LensCrafters is dedicated to providing quality eyecare to ensure you see your best. We offer comprehensive eye exams using the latest vision technology. Our premium lens solutions are tailored to fit your lifestyle with options like Transitions® and Blue-violet light filtering lenses. We offer a wide range of designer brands from Prada, Burberry, Versace, Dolce & Gabbana and more. LensCrafters is the destination for prescription wearable technology from innovative brands like Ray-Ban Meta, Oakley Meta and Nuance Audio. We accept most vision insurance plans including: EyeMed, Aetna, Humana, United Healthcare Vision, Davis Vision by Versant Health plus more. All prescriptions are welcome!

Details

  • Credit cardAvailable
  • DebitAvailable
  • Wheelchair accessible entranceAvailable

Location

LensCrafters
450 E Rand Rd, Arlington Heights, IL
60004-3101, United States

Hours

Monday9:00 AM - 7:00 PM
Tuesday9:00 AM - 7:00 PM
Wednesday9:00 AM - 7:00 PM
Thursday9:00 AM - 7:00 PM
Friday9:00 AM - 7:00 PM
Saturday9:00 AM - 8:00 PM
Sunday11:00 AM - 6:00 PM

Products & Services

2 lists · 5 items

Explore offerings from LensCrafters on 450 E Rand Rd in Arlington Heights, with popular products available at this location.

LensCrafters Flagship Products

4 items

Products

Eye Exam

Your vision is our focus. With the latest advancements in vision technology, we’ve got your eye health covered. Arrange your comprehensive eye exam today!

Prescription Eyeglasses

See in style with prescription lenses. Discover our range of complete vision solutions tailored to your lifestyle.

Sunglasses

Discover our wide assortment of designer brand sunglasses, also available with prescription lenses.

AI Glasses

We are the destination for wearable technology with prescription lenses crafted for your vision needs. Discover the latest innovations from Ray-Ban Meta, Oakley Meta and Nuance Audio.​

LensCrafters Contact Lenses

1 item

Contact Lenses

Daily, weekly and monthly wear options available which makes contact lenses a convenient choice. Discuss your lens preferences and lifestyle with your eye doctor as they can consider these factors and determine the best type of contact lenses for you.

Reviews

4.6
459 reviews
5 stars
402
4 stars
12
3 stars
1
2 stars
10
1 star
34
  • SA
    shinee amber
    Nov 1, 2026
    5.0
    I had a great experience here! The staff was very friendly, professional, and welcoming. They took the time to explain everything, made sure all the tests were done properly, and made the entire process smooth and comfortable. I really appreciate their patience and excellent customer service. Highly recommend this place! 😊
  • CB
    Cheri B
    Oct 26, 2026
    5.0
    Thank you for the help today. New frames and last year's frames were adjusted well, and my technician was very friendly and knowledgeable. I needed assistance from the manager today that was resolved professionally. Thank you.
  • JT
    Julie Torrence
    Oct 13, 2026
    5.0
    Excellent customer service! My glasses were badly bent out of shape, and Arlene fixed them perfectly at no charge. She was so helpful, professional, and kind. I really appreciated her willingness to go above and beyond without expecting anything in return. It’s service like this that makes a difference. Highly recommend this LensCrafters location!
  • BB
    Bri
    Oct 7, 2026
    1.0
    I’m extremely disappointed with how my request was handled by the store manager MARIA who claimed to be MOD. I came in genuinely trying to resolve a problem and expected to be treated with professionalism and respect. Instead, the manager laughed mockingly in my face while I was explaining the situation. I found this behavior to be extremely disrespectful and unprofessional, especially coming from someone in a management position. Rather than helping resolve the issue, their attitude made the situation more uncomfortable and unnecessarily difficult to deal with. I wanted to get my glasses prescription over the phone and was told by the first person who answered and Maria that DUE TO HIPPA I would have to come in store to get it. No option to give it over the phone or email. Until Maria told me that she would sent it to me but that she said it would break HIPPA but I’m still waiting. According to HIPPA law they are supposed to give it over the phone via email or pick up a copy. I understand that issues can arise, but customers should be able to voice their concerns without being laughed at or made to feel dismissed. I hope management takes this feedback seriously and addresses how customers are treated when they bring forward legitimate concerns.
  • KK
    Kyle
    Sep 17, 2026
    5.0
    I went to LensCrafters and they took care of my eyes. All staffs are very nice.

Frequently Asked Questions About LensCrafters

How do I know if my child needs glasses?

Taking your child to an optometrist for an eye exam is the best way to learn if your child needs glasses. Many children who need glasses aren’t aware that they do. Signs of vision problems in children include sitting too close to the television, squinting, sensitivity to light, difficulty with eye-hand coordination, and avoiding visual activities like reading and drawing. To see if your child needs glasses, schedule your child’s eye exam today.

Is a contact lens exam different than an eye exam?

A normal, comprehensive eye exam will allow your optometrist to determine if your eyes are healthy enough to wear contact lenses. During your contact lens fitting, detailed measurements of your eyes will be taken to determine the right contact lenses for you. There is an additional fee for a contact lens fitting and evaluation for all contact lens patients (both new and established patients). Schedule your eye exam today to have all of your questions about contact lenses answered.

Brand Certified Facts from LensCrafters

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Certified November 01, 2026Yext Knowledge Graph
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