Velocity's Boise research site was founded in 1991 as the first free-standing clinical research facility in the state of Idaho, and was acquired by Velocity in 2019. This site’s initial focus was on clinical studies for treatment of infectious diseases, participating in antibiotic trials across a wide range of indications. Over the following years, Boise developed the expertise and capabilities to become a significant site for conducting vaccine trials and clinical trials for chronic medical conditions. The Boise team is committed to being a resource for study participants, to providing the highest quality of patient care with compassion and kindness, and to advancing medicine through research.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.