LensCrafters

Reviews

• JF

  Juana Francisco

  Aug 25, 2026
  5.0
  Cas the one who took my call was very helpful, kind and fast! I had a couple questions about my coverage and he answered them with additional store promotions that could save me money. Thank you!
• KM

  Khristine Miller

  Aug 21, 2026
  5.0
  I have always found Jasper very helpful with the finding the best fit glasses for me especially I have unique facial features that require a specific fit. Jasper took his time in explaining all the different types of specifications of the lenses and help me decide which would be the best for my active lifestyle. Lastly he looked for the best price deal. So thankful I found my favorite glasses.
• SH

  Stacie Herrig

  Aug 16, 2026
  1.0
  Walked in and was not greeted by anyone. I started looking around for some frames for sunglasses and regular glasses. I watched associates greet another customer that walked in after me. One associate did help me, once I asked if they had a pair in a smaller size. He said no and there was no, “please let me know if you have any other questions.” By this time, I had set some frames down in one of the trays and another associate took a customer over to the desk to help complete her transaction. He couldn't have missed the frames that were sitting right there. He could have found me when they were finished, yet didn't. I walked back over to the table and took photos of all of the glasses and tags, in hopes that I can find similar or even the same ones elsewhere. Customer service was ridiculous. They easily lost a $1k sale.
• MH

  Mason Hoyes

  Aug 15, 2026
  5.0
  Drew was awesome as usual!! I have been coming to LensCrafters since I was 18, I’m 34 now! Although they don’t accept my insurance… I still get discounts! It should be called Drew’s LensCrafters he’s just simply amazing! It took probably 5-7 minutes total and I walked out with a trial pair of contacts… it doesn’t get much better than this! I want to thank drew personally for everything
• AS

  Alex Stribling

  Jul 23, 2026
  5.0
  I came into the store in full panic mode because my prescription glasses had literally fallen apart. I’m extremely blind without them, so I was pretty stressed. Drew completely saved the day! He tightened everything up, fixed my nose pads, and somehow made my glasses feel even better than they did before. On top of that, he had an awesome attitude, even though it was obvious he was having a busy day. He was kind, professional, and genuinely cared about helping me. Drew is an absolute hero, and because of the experience he gave me, I’ll definitely be coming back to this location. 100/100 recommend this location—especially if you get the chance to work with Drew!

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