Soundcheck Wellness Collective is a trauma informed therapy practice in West Des Moines, IA serving adults navigating complex trauma, anxiety, burnout and relationship challenges. Led by licensed therapist Jami Lacona-Malone, LISW. Services are grounded in Internal Family Systems (IFS) and Cognitive Behavioral Therapy (CBT) to support emotional regulation, boundaries and long-term healing.
We specialize in working with high functioning adults, creatives and musicians who may appear "fine" on the outside while feeling overwhelmed or disconnected on the inside. Clients are supported in building resilience, self-trust, and sustainable coping skills in a compassionate, nonjudgemental space.
In-person and telehealth services available.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.