UnityPoint Health – St. Luke's is a patient and family-centered hospital that delivers compassionate care to families in the tri-state area including Iowa, Nebraska and South Dakota. St. Luke's offers a full range of services and programs including comprehensive heart care, state-of-the-art surgery units, inpatient and outpatient behavioral health services, a 15-bed Harold and Mary Bomgaars Center for Cancer Care, a Level III emergency department and a state-of-the-art birth center with the highest rated neonatal intensive care unit (NICU) in northwest Iowa.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.