In 2021, the Bultman Center underwent renovations to incorporate the new Northwestern College athletics identity. The first phase of Bultman Center renovations totaled $2.25 million , including a new gym floor and new bleachers installed throughout the venue. Cosmetic changes utilizing the athletic department's new branding have been implemented in the gymnasium as well as the lobby and hallway areas. Come game day, Northwestern athletics is set to feature a brand-new three-piece Daktronics scorers table with LED screens.
The new Bultman Center floor has been named after the Den Hartogs following the lead gift from John and Ann Den Hartog.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.