Mason City Clinic is a multi-specialty medical practice serving Northern Iowa and Southern Minnesota offering world-class care close to home, by excellent, well-qualified physicians. Mason City Clinic specialists treat patients in MercyOne Specialty Care at Mason City and Albert Lea, MN. They also have outreach facilities in Algona, Britt, Buffalo Center, Charles City, Clarion, Cresco, Emmetsburg Forest City, Greene, Hampton, Iowa Falls, Lake Mills, New Hampton, Northwood, Osage and Garner. Areas of practice include GI, urology, otolaryngology (ENT), interventional pain management, orthopedics, cardiology, neurology, bariatrics, general surgery, plastic & reconstructive surgery, podiatry, psychiatry, vascular surgery & infectious disease.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.