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MercyOne Mason City Health Plaza

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About

Medical ClinicHealth ClinicSurgery
Mason City Clinic is a multi-specialty medical practice serving Northern Iowa and Southern Minnesota offering world-class care close to home, by excellent, well-qualified physicians. Mason City Clinic specialists treat patients in MercyOne Specialty Care at Mason City and Albert Lea, MN. They also have outreach facilities in Algona, Britt, Buffalo Center, Charles City, Clarion, Cresco, Emmetsburg Forest City, Greene, Hampton, Iowa Falls, Lake Mills, New Hampton, Northwood, Osage and Garner. Areas of practice include GI, urology, otolaryngology (ENT), interventional pain management, orthopedics, cardiology, neurology, bariatrics, general surgery, plastic & reconstructive surgery, podiatry, psychiatry, vascular surgery & infectious disease.

Location

MercyOne Mason City Health Plaza
250 South Crescent Drive, Mason City, IA
50401, United States

Hours

Monday8:00 AM - 5:00 PM
Tuesday8:00 AM - 5:00 PM
Wednesday8:00 AM - 5:00 PM
Thursday8:00 AM - 5:00 PM
Friday8:00 AM - 5:00 PM
SaturdayClosed
SundayClosed

Reviews

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4.5
1,821 reviews
5 stars
918
4 stars
467
3 stars
410
2 stars
25
1 star
1

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.

Customer Service

Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.

Cleanliness

The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.

Coupon Issues

Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.

Operational Hours

There were complaints about unclear operational hours and being turned away before closing time.