Buchanan County Health Center is a critical access hospital in Independence, Iowa with family medicine locations in Independence, Oelwein, and Jesup. With 18 clinical specialties, 19 medical specialties, a wellness center, a long-term care facility, and a retirement community, you’ll find expertise for every area of your life. With its central location in Buchanan County, it’s the area’s most convenient healthcare option. And with more than 300 full- and part-time employees dedicated to caring for you, you’ll find unmatched excellence in service. We’re here for you, trusted for life.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.