Vision 4 Less

Reviews

• BS

  Brito Springer

  Oct 12, 2026
  1.0
  Terrible Customer Service and Complete Lack of Professionalism! I am extremely disappointed with my experience at Vision for Less, especially because I have been a loyal customer for decades! After so many years of trusting this business with my vision care, I never expected to be treated with such disrespect and disregard. I paid a significant amount of money for Ray-Ban glasses with all the extras, expecting quality products and professional service. Instead, I have received nothing but frustration, excuses, and a complete lack of customer care. Apparently, my prescription was incorrect because I cannot see clearly at short distances with my new glasses. When I brought this issue to their attention, instead of taking responsibility and fixing the problem, they gave me excuse after excuse and offered solutions that did absolutely nothing. They NEVER return phone calls, and every time I go back, I get the runaround. I was told they would schedule another appointment and that I should wait for a phone call. That call NEVER came! When I finally contacted them myself, they had the nerve to tell me I would have to PAY AGAIN for another eye exam with the doctor, even though I was still trying to resolve the issue with the glasses I had already purchased! This is completely unacceptable! I paid for a product and service that I expected to work properly, and instead, I have been left with glasses I cannot use comfortably and a business that seems unwilling to take responsibility. The lack of communication, organization, accountability, and professionalism is unbelievable. Customers should not have to chase down employees or pay additional fees just to get a problem corrected. After decades of being a loyal customer, I feel completely disappointed and disrespected. This is NOT how you treat someone who has supported your business for so many years! I would NOT recommend Vision for Less to anyone. Save yourself the money, time, and frustration. Based on my experience, customer satisfaction is clearly not their priority!
• CD

  Cherie Davis

  Oct 10, 2026
  5.0
  Val did an excellent job helping us get the best deal with a high quality product! Glasses were done in a timely manner. I would highly recommend Vision 4 Less and Val to get your eyewear!
• RJ

  Rosie Jahns

  Oct 5, 2026
  5.0
  Shannon and Lisa are awesome! Great service and my glasses are awesome!
• CB

  Colby Bennett

  Sep 10, 2026
  5.0
  I have always gone through vision 4 less for my glasses and my family's glasses and they usually have them done within an hour unless they say otherwise. Some days they do have a bit of a wait and others it goes quick. Every visit has been smooth.
• MB

  Mert Brandenburg

  Sep 9, 2026
  1.0
  The woman working in the dubuque office today is rude obnoxious and caused me to leave and take my business elsewhere. She should be trained in customer service or fired