Certified by Resilient Health Services • Nov 01, 2026
Mental Health ClinicMental Health ServiceMental Health Counselor
Resilient Health Services provides mental health screenings, medication management, ketamine treatment, Spravato esketamine, and therapy services to the Central Iowa area.
Details
Requires appointmentAvailable
Onsite servicesAvailable
Location
Certified by Resilient Health Services • Nov 01, 2026
Certified by Resilient Health Services • Nov 01, 2026
Monday9:00 AM - 5:00 PM
Tuesday9:00 AM - 7:00 PM
Wednesday9:00 AM - 5:00 PM
Thursday9:00 AM - 7:00 PM
Friday9:00 AM - 5:00 PM
Saturday8:00 AM - 1:00 PM
SundayClosed
11/26/20269:00 AM - 7:00 PM
12/25/20269:00 AM - 5:00 PM
1/1/20279:00 AM - 5:00 PM
Products & Services
1 list · 5 items
Explore offerings from Resilient Health Services on 4725 Merle Hay Road Suite 204 in Des Moines, with popular services available at this location.
Resilient Health Services - Services
5 items
services
Mental Health Screenings
Diagnosis
Medication Management
Ketamine Treatment
Therapy Services
Reviews
4.8
60 reviews
5 stars
56
4 stars
1
3 stars
1
2 stars0
1 star
2
BH
Bianca Hart
Sep 25, 2026
1.0
Keziah and Tami make you feel unwelcome and uncomfortable.
MA
Madalin Akers
Sep 14, 2026
5.0
I have been very impressed with Resilient Health and the entire team. Communication has been excellent, and they consistently respond much quicker than other mental health facilities I have dealt with in the past. I am especially impressed with the provider my children and I see, as well as the other staff in the office.
If you are considering Spravato, I definitely recommend giving this office a try. They stay on top of prior authorizations and have even been able to get medications approved for me that other facilities were unable to get approved.
Overall, the office seems very organized and genuinely cares about helping their patients. That level of organization and communication is especially important when dealing with mental health needs and, for some people, the added challenges of CPTSD or medical trauma. I have had a very positive experience with Resilient Health and would highly recommend them.
WE
Whitney Epp
Sep 9, 2026
1.0
While talking to them on the phone about scheduling an appt bc they take my insurance they made it clear that ppl under Medicaid are “put under a waitlist bc that’s how our system works” and “why don’t you change from your plan to another”. Then Naomi stated “well we can set you on our list but you won’t get on the schedule for a while so..” okay well you guys made me feel extremely uncomfortable bc this is the insurance I have currently. The fact yall think it’s okay to disrespect disrespectfully is on another level, as if ppl on Medicaid aren’t as important as those with other insurances. I will never come to your offices and I will make sure none of my friends/family reach out to this location.
EH
Ethan Hafner
Jul 16, 2026
5.0
What stands out about Cayte is her commitment to understanding the root cause of a person's struggles rather than simply treating symptoms. She takes a thoughtful, comprehensive approach to mental health and works to help people better understand themselves, their experiences, and the underlying factors affecting their well-being.
In a field where it can sometimes feel like quick fixes are prioritized, Cayte appears dedicated to providing personalized care and helping clients develop long-term strategies for growth and healing. Her professionalism, knowledge, and genuine concern for those she works with make her a valuable resource for anyone seeking support.
If you're looking for a psychologist who focuses on understanding the whole person and addressing the underlying issues—not just prescribing medication—Cayte is someone worth considering.
AS
anna Sutton
Jun 30, 2026
5.0
I can't say enough good things about Tami and her team. She has changed my life. She has so many resources and meets you where you are at in your journey. I have never been so consistent with my own brain health until getting connected with Tami and her team and Resilient Health Services. Highly Highly recommended.
Frequently Asked Questions About Resilient Health Services
What can I expect during my first appointment?
During your initial visit, your provider will take time to learn about your concerns, medical history, and treatment goals. This may include a comprehensive psychiatric evaluation, a discussion of your symptoms, and a review of possible treatment options. You’ll have the opportunity to ask questions and work together on a plan that feels supportive and personalized.
Do you accept insurance?
Resilient Health Services accepts a variety of insurance plans. Because coverage varies by provider and policy, we recommend contacting your insurance company directly to confirm your mental health benefits, copays, and deductibles. Our team is happy to provide any documentation needed for reimbursement.
What should I do if I am in crisis?
Resilient Health Services is not a crisis center and does not provide emergency services. If you are experiencing a mental health crisis, please call or text 988, go to your nearest emergency room, or contact local emergency services right away. Your safety is our top priority.
How does Resilient Health protect my privacy?
Your privacy is very important to us. All communication, including phone and text interactions through Dialpad, is handled in accordance with HIPAA and our clinic’s privacy policy. We protect your personal information and only share it with your consent or when required by law.
What is your cancellation policy?
We ask for at least 24 hours’ notice to cancel or reschedule an appointment. Late cancellations or missed appointments may result in a cancellation fee. This policy helps us maintain availability for all patients in need of care.
What types of services do you offer?
Our team offers psychiatric evaluations, medication management, psychotherapy, ketamine treatment (Spravato), life coaching, and supportive clinical services. Each treatment plan is tailored to the individual’s unique needs and goals.
How do I schedule an appointment?
You can request an appointment through our website or by contacting our office directly. A member of our team will assist in matching you with the provider best suited to your needs.
Do you offer telehealth appointments?
Yes, many of our services are available through secure telehealth platforms, allowing you to receive care from the comfort of your home. Availability may vary depending on your provider and insurance coverage.
What ages do you serve?
Resilient Health Services cares for adolescents, adults, and older adults. Specific age ranges may vary by provider, and our team can help connect you with the most appropriate clinician.
How long are appointments?
Appointment length depends on the type of service. Initial visits typically last about 60 minutes. Follow-up visits are generally 30 minutes for medication management and 45–55 minutes for psychotherapy. Your provider will review what to expect based on your treatment plan.
Brand Certified Facts from Resilient Health Services
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Certified November 01, 2026Yext Knowledge Graph
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Syndication Network
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