Brand Certified
LensCrafters
4.9(971 reviews)
Certified by LensCrafters • May 17, 2026
Business Details
3800 Merle Hay Rd, Des Moines, IA
50310-1303, United States
Certified by LensCrafters • May 17, 2026
(515) 278-0100
Certified by LensCrafters • May 17, 2026
https://local.lenscrafters.com/ia/des-moines/3800-merle-hay-rd.html
Certified by LensCrafters • May 17, 2026
About
Certified by LensCrafters • May 17, 2026
OptometrySunglasses StoreLensCrafters
LensCrafters is dedicated to providing quality eyecare to ensure you see your best. We offer comprehensive eye exams using the latest vision technology. Our premium lens solutions are tailored to fit your lifestyle with options like Transitions® and Blue-violet light filtering lenses. We offer a wide range of designer brands from Prada, Burberry, Versace, Dolce & Gabbana and more. LensCrafters is the destination for prescription wearable technology from innovative brands like Ray-Ban Meta, Oakley Meta and Nuance Audio. We accept most vision insurance plans including: EyeMed, Aetna, Humana, United Healthcare Vision, Davis Vision by Versant Health plus more. All prescriptions are welcome!
Details
- Credit cardAvailable
- DebitAvailable
- Wheelchair accessible entranceAvailable
Location
Certified by LensCrafters • May 17, 2026
Hours
Certified by LensCrafters • May 17, 2026
Monday9:00 AM - 7:00 PM
Tuesday9:00 AM - 7:00 PM
Wednesday9:00 AM - 7:00 PM
Thursday9:00 AM - 7:00 PM
Friday9:00 AM - 7:00 PM
Saturday9:00 AM - 7:00 PM
Sunday12:00 PM - 5:00 PM
Reviews
4.9
971 reviews
5 stars
941
4 stars
15
3 stars3
2 stars4
1 star8
- BSBryan & Susie Stearns6 days ago5.0Adam is a gem! I brought in a pair of mangled plastic frames “beyond repair.” Adam couldn’t make any promises, and informed me his efforts to straighten my frames could end in failure. I asked him to go ahead and give it a try. Within 10 minutes, Adam had the frames straightened, the lenses installed and the glasses cleaned. Amazing service!
- DGDevon GuerraMay 7, 20265.0Great customer service! Adam helped me fix up some sunglasses— replaced nose pads and tightened up the frame. He went above and beyond!
- LLLaniMay 3, 20265.0Great service and so friendly. Fixed my glasses on a Sunday, I was freaking out because I couldn't find my spare pair. Would definitely come back.
- DCDave CritchlowMay 1, 20265.0Adam was very helpful with my glasses repair. Very friendly and explained why the glasses were needing repair. Highly recommend!
- SMSuzanne MartensApr 24, 20265.0Dawson was very knowledgeable and really helped me pick out my glasses. He took the time to understand what I was looking for and made thoughtful recommendations without any pressure. He was very thorough in making sure the frames fit well and suited my face, which I really appreciated. The whole experience was smooth and enjoyable, and his customer service really stood out. I’m very happy with my new glasses and would definitely recommend asking for Dawson if you’re looking for great service!
Frequently Asked Questions About LensCrafters
How do I know if my child needs glasses?
Taking your child to an optometrist for an eye exam is the best way to learn if your child needs glasses. Many children who need glasses aren’t aware that they do. Signs of vision problems in children include sitting too close to the television, squinting, sensitivity to light, difficulty with eye-hand coordination, and avoiding visual activities like reading and drawing. To see if your child needs glasses, schedule your child’s eye exam today.
Is a contact lens exam different than an eye exam?
A normal, comprehensive eye exam will allow your optometrist to determine if your eyes are healthy enough to wear contact lenses. During your contact lens fitting, detailed measurements of your eyes will be taken to determine the right contact lenses for you. There is an additional fee for a contact lens fitting and evaluation for all contact lens patients (both new and established patients). Schedule your eye exam today to have all of your questions about contact lenses answered.
What is the difference between an eye exam and a vision screening?
A comprehensive eye exam is administered by an optometrist and can detect not only vision problems but problems with eye health and general health as well. A vision screening is typically performed by a general medical practitioner such as a pediatrician or a nurse. While a vision screening can help identify vision issues, it can miss many important issues that a comprehensive eye exam can identify. This is why everyone is encouraged to get annual eye exams. Schedule your eye exam today!
Why should I get an eye exam?
An annual eye exam involves more than just updating your glasses or contact prescription. A comprehensive eye exam can also detect eye health issues as well as general health problems. Conditions such as diabetes and high blood pressure can be detected in early stages through an eye exam, and this can result in early treatment. Schedule your annual eye exam today.
What should I bring to my eye exam?
You should bring your vision insurance and medical insurance information to your eye exam. If you currently wear any prescription lenses, bring your eyeglasses, sunglasses, and contact lenses. You should also bring any and all questions you may have. Contact your optometrist if you have specific questions about any additional items you think you may need to bring to your eye exam.
What types of eye care services does LensCrafters in Des Moines offer?
LensCrafters offers comprehensive eye exams using the latest vision technology, premium lens solutions like Transitions® and Blue-violet light filtering lenses, and a wide range of designer brand eyewear.
What designer brands of eyewear are available at LensCrafters?
LensCrafters carries designer brands such as Prada, Burberry, Versace, Dolce & Gabbana, Ray-Ban, Oakley, Michael Kors, Ralph Lauren, Polo, DKNY, Armani Exchange, and more.
Does LensCrafters accept vision insurance? If so, which ones?
Yes, LensCrafters accepts most vision insurance plans including EyeMed, Aetna, Humana, United Healthcare Vision, Davis Vision by Versant Health, and more. All prescriptions are welcome.
What are the operating hours of LensCrafters in Des Moines?
LensCrafters is open Monday through Saturday from 9:00 AM to 7:00 PM and Sunday from 12:00 PM to 5:00 PM.
Can I schedule an eye exam appointment online at LensCrafters?
Yes, you can schedule an eye exam online through their website via the provided quick link for scheduling an exam.
What payment options are accepted at LensCrafters?
LensCrafters accepts American Express, Android Pay, Apple Pay, Cash, Check, Discover, MasterCard, and Visa for payment.
Does LensCrafters offer in-store pickup for orders?
Yes, LensCrafters offers in-store pickup services.
Which nearby shopping center can I visit when going to LensCrafters?
LensCrafters is located inside Merle Hay Mall, a large shopping center where you can enjoy shopping and dining before or after your visit.
Are there dining options near LensCrafters in Merle Hay Mall?
Yes, nearby dining options include Panda Express for Chinese food, Five Guys for burgers and hot dogs, I Scream Treats and More for ice cream, and Auntie Anne's Pretzels for snacks.
What entertainment venues are close to LensCrafters at Merle Hay Mall?
Nearby entertainment venues include Merle Hay Lanes and Gameday Lanes bowling alleys and The White Rabbit Virtual Reality Arcade for gaming experiences.
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