UnityPoint Health - St. Luke's Hospital - Cedar Rapids is a non-profit, patient and family-centered hospital that delivers compassionate care to families in the Cedar Rapids area. St. Luke's has been a committed and involved member of the Cedar Rapids community since its founding more than 140 years ago. St. Luke's offers a full range of services and programs including nationally recognized heart care as the area's only Accredited Chest Pain Center, comprehensive birth care services, a Level III trauma center emergency department, inpatient and outpatient behavioral health services and state-of-the-art surgery units.
Location
UnityPoint Health - St. Luke's Hospital - Cedar Rapids
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.