Physicians' Clinic of Iowa Hematology & Oncology is focused on bringing hope to life for those who entrust us with such a delicate portion of their lives. Our cancer care team is ready to fight cancer using a collaborative team approach, advanced technology, and personal and compassionate service.
In addition, we have received the Quality Oncology Practice Initiative (QOPI) certification, awarded for exceptional outpatient care by the American Society of Clinical Oncology. PCI Hematology & Oncology was the first cancer treatment provider in the Cedar Rapids/Iowa City Corridor to receive the three-year certification.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.