Founded in Cedar Rapids in 1997, Physicians’ Clinic of Iowa (PCI) is one of Iowa’s largest private, multispecialty physician groups. More than 90 physicians, surgeons, and mid-level providers meet nationally recognized standards for education, knowledge, experience, and skills in order to provide the highest quality of care in a wide range of specialties and subspecialties.
PCI is independent and locally owned—giving Eastern Iowa families a choice in where they receive their specialty care. Our specialists see patients at PCI Medical Pavilion, but also offer inpatient and surgical care at both Cedar Rapids hospitals, Surgery Center Cedar Rapids, and surrounding community medical centers.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.