Queen’s North Hawai'i Community Hospital is a 35-bed rural acute care hospital located in Waimea (Kamuela), Hawai'i Island. More than 300 employees and over a dozen employed physicians staff the main hospital and our level III trauma center, as well outpatient clinics located in the Lucy Henriques Medical Center located adjacent to the main hospital, at our Primary Care Clinic located near Longs Drugs, and at our Specialty Clinic located in the Parker Ranch Center.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.