Neogen Care is a trusted Home Health Agency in Hawaii, providing exceptional in-home care through Skilled Nursing (RN), Physical Therapy (PT), Occupational Therapy (OT), and Medical Social Work (MSW). Our dedicated team delivers personalized support to help patients regain independence while respecting medical privacy. We currently do not offer HHA, ST, or LPN services. We accept HMSA, Medicare, Tricare West, VA, and Kaiser. We’re connected with facilities including Kaiser, Kahala Nui, Maunalani Nursing & Rehab, Kuakini Medical Center, Hale Ola Kino, and The Care Center of Honolulu.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.