LensCrafters

Reviews

• AH

  Andrew Halliburton

  Jun 13, 2026
  5.0
  Heather is amazing! I found an authentic 80’s pair of aviators at a thrift store but they were way too tight. In a matter of seconds she was able to heat the bands and adjust them to be far more comfortable. Super friendly and great experience.
• AA

  Alex

  May 25, 2026
  5.0
  The doctor and sales staff were both great. Love coming here. Always an easy experience.
• RS

  Rama Shankar

  May 3, 2026
  5.0
  I highly recommend LensCrafters at The Avenue East Cobb in Marietta. My family and I have been loyal customers for two years, and it’s our go-to for annual exams and eyewear. They offer a fantastic range, from high-end designer frames like Gucci , D&G and Prada, etc. to budget-friendly packages ( frame , lenses with tints incl.) starting at $99. The entire team is exceptional. The sales staff—Diana, David, Naomi, and Manager Heather—are incredibly welcoming. It would be nice if they demo live samples of transition lenses and tinted lenses like other competitors do. I have already provided feedback to Diana. On the clinical side, Dr. Lakhani and the assistants, Tammy, Twin like looking Boys ( forgot their names) and Maria, provide detailed and friendly care. A special shout-out to Tammy, whose expertise finally landed me the perfect multifocal contact prescription that no one else could get right, and Maria for her patience in training me on contact lens care. If you need eye care, this is the location to visit! Rama Shankar MBA.,
• GA

  Gajanan Aiyer

  Apr 18, 2026
  4.0
  I recently visited Lenscrafters after shopping around at area businesses. I have some used some in the vicinity that compete with Lenscrafters and generally found one or the other part of the experience lacking. What made the difference with Lenscrafters was not just their courteous service but also the time they spent with us to explain our test results, go through the eyeglass selection process, and how our new eyeglass experience may be different from what we already had or if we are new to it. That service experience was clearly above and beyond compared to any other eyeglass business in the area. I am docking only half a point (Google doesnt allow me to grant a 4.5 / 5) in my review because of a misunderstanding in the sales process that the store agents themselves did not acknowledge or take the initiative to resolve. Required an escalation to the store manager who was absolutely wonderful and understanding of the situation. Therefore, I urge the store (& Lenscrafters as a business) to consider granting some level of autonomy to the sales agents so they have flexibility in addressing customer concerns.
• RM

  Robin Mead

  Apr 7, 2026
  5.0
  I came in to Lens Crafters for an adjustment on a couple of frames eyeglass frames. David took care of me and did everything he could to make sure I left happy. And I did! Thank you

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