Axis Spine & Pain Center - Macon, GA

Reviews

• TC

  Tony Clements

  May 11, 2026
  1.0
  I seen this provider 2 times due to neck pain. Everything went ok on my first visit. The lady at the check in counter was very professional, friendly and made me feel welcome on both appointments. But on my second appointment, I seen the NP which okay too. But after seeing her, she handed me my checkout paper and told me to stop by checkout to schedule my next appointment. So I go to the desk and hand my paper to the first lady that I come too sitting at the desk. She looked at me with the rudest look on her face and told me to go to the lady that was sitting next to her. She never spoke or was not friendly at all. I have to use a Rollator Walker due to mobility issues so I don't know if this is the reason why she was treating me so rude. But I do know that I worked in customer service for many years and this is not how you talk to others. Needless to say that I'm going to see a different provider for my healthcare needs because I'm human too and will not tolerate being disrespected.
• LL

  Lyn Lyn

  May 8, 2026
  1.0
  Receptionist has a nasty attitude and hung up in my face called back 5 times sitting and waiting until she decided to answer again just to say hold on and transfer me to voicemail
• SB

  Stacy Lynn Bowen

  May 8, 2026
  5.0
  Excellent staff who are very caring & efficient! Went out I'd their way to check on me before, during and after my visit. Really impressed!
• BC

  Beth Colley

  May 4, 2026
  5.0
  My nurse, Aubrey was absolutely amazing. She was engaging, fun to be around, which made the experience all the better, she knows how to put a needle in on the first try. Can't say enough gif things about Aubrey. Dr. Patel is a skilled and caring doctor. He makes sure his patients know what he's doing and how and he has very steady hands! A great trait in a dr that is injecting your spine. All in all, a great experience with a great staff. Even the receptionists are a delight.
• DS

  Deana Sosebee

  Apr 26, 2026
  1.0
  I went in with hopes of being relieved from some of this debilitating pain im in, only to be told if I wanted any type of pain relief/medication i would have to stop taking my anxiety medication. So basically I was asked to choose between having debilitating anxiety attacks or debilitating pain that keeps me a prisoner to the sofa ..doesn't seem like a very fair choice. I was however offered an injection quickly as if it was a piece of candy..and when you get these injections the medication they use to help you relax is a benzodiazepine and a narcotic pain medication at the SAME time so go figure..basically im no better off than I was before I went.

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