Onelife Fitness Douglasville

Reviews

• JW

  Jarell Wilcox

  Sep 27, 2026
  5.0
  Jiana is a great worker who truly cares about the kids. The number of events she manages to organize and put together for them is absolutely amazing. It’s clear that she is passionate about her job and genuinely enjoys making a positive impact on the children.
• CC

  ChasingTheMark

  Sep 26, 2026
  5.0
  Absolutely LOVE the Kids Club there. The workers in there are truly amazing, and I can trust them with my kids no hesitation. I would also like to highlight the Kids Club director Jiana, and her workers Jessica, Marley, and Ava for their time and effort in making the kids club a safe and welcoming place for not just my kids, but others as well!
• GB

  Garnet Brooks

  Sep 20, 2026
  5.0
  "I can't thank the staff at Onelife Fitness enough for their honesty and integrity. I accidentally left my wallet at the gym with $400 cash inside, and the night staff turned it in with every single dollar accounted for—they completely refused to accept any reward, only asking that I leave a review. It is rare to find a team this trustworthy and dedicated, and I'm beyond grateful to be a member here!"
• DD

  Dawson

  Sep 19, 2026
  1.0
  DONT BRING YOUR CHILDREN HERE! My child was cursed at, put in time out, and told he’s a terrible child and should’ve been aborted by one of the male workers! What the hell ?! Jiana needs to be reprimanded because her attitude is nasty and dismissive. I reported her to the front desk August 31st and heard nothing back. Those high school students dont watch your children!!!! Don’t trust these folks with your kids. I dropped my other son off for the FIRST time and he came home with flees and lice . Never again. Just a bunch of kids watching kids and the babysitters sit there staring at their phones and let the kids do whatever !My sister had some bad experiences with her children as well . I need to speak to the owner
• AS

  Austin S

  Sep 2, 2026
  2.0
  I never thought I’d be disappointed by the employees or contractual liabilities at this gym, but I was proven wrong. When I first joined around July, I paid for the personal training special of “3 for $99.” I mentioned several times that money is a limiting factor for me and that this is likely all I would be able to pay for. Despite this, I was still given the normal authorization form that indicated a monthly payment of $98. I overlooked this on the day of signing up as I was already handed multiple other forms and wanted to just start with the training. Fast-forward a month, on the last training session I believe I would ever have, I was discussing future plans with my personal trainer. Although I now understand that trainers are not responsible for knowing how many sessions you have left, he also believed that this was my last one, which re-enforced the idea (that wasn’t clarified by anyone for a month) that I wouldn’t be charged again for future sessions. He then introduced me to Stephanie before I left, which she offered me a “3 for $90” and “5 for $150” after once again mentioning I was short on money, and that it was her way of honoring a “military discount.” Once I was later charged for the $98 a couple of days later, I immediately called to tell them that this must be a mistake. After a brief talk but ultimately being unable to reach who I thought was in charge of financial disputes, I went in-person to try to speak with them. Since they were busy (which I understand and would’ve gladly made an appointment), I spoke with Stephanie again at the desk. The attitude that she displayed shifted entirely from the joyful one I met to being extremely short and dismissive. We spoke about the plan I wasn’t aware I enrolled in and pleaded for a refund for that charge. I even asked for a comprise in which she stated that cancelling the next month charge “ahead of time” was the comprise. I called on 25th which is 30 days till Sep 23rd (the day of renewal), so I hardly see how this was a comprise at all. What’s the point of a 30-day cancellation policy when no sessions were booked/reserved, and that my personal trainer, and anyone else for that matter, did not know that I had future sessions, except for greed… I’m saddened that this is the result of the misunderstanding, and suffice to say, has demotivated my urge to go to this location. Which is unfortunate because I otherwise enjoyed the atmopshere and equipment.