Kroger Pharmacy

Reviews

• MM

  Mattie

  Nov 21, 2023
  1.0
  I am officially through with Kroger’s pharmacies and their lack of diligence, understanding, and respect. I have to take birth control for medical issues with the cause being my uterus. Birth control is an invasive treatment because if you do not take the pill daily at an appropriate time, there is a likelihood of having a breakthrough which could either last seven days to MONTHS. Because of this pharmacy’s absence of proper management and work ethic, my birth control has been late and/or delayed countless times which then causes breakthroughs that are considerably agonizing and a grievance to my general health. Kroger pharmacies advertise holding the value of health, however, this is far from reality, as I’ve had to endure all these problems due to their unwillingness. This is exactly why most say the healthcare system in States are problematic and atrocious. Where there should be hospitality and upkeep, there is none. I’ve had to speak with insensitive and impolite associates, I’ve had the line cut in my face, and I’ve had to contact this pharmacy repeatedly to ask questions in regard to my medication status only to be met with unexplained delays that have nothing to do with shortage but have everything to do with how they absolutely do NOT care. Thank you Kroger pharmacy on Chapel Hill Rd once again for giving me yet another opportunity to deal with my unbearable cramps, immobilizing back pain, abnormal heavy bleeding, and unending nausea or vomiting or both for yet another week or, possibly, months.
• LW

  L Whitmire

  Jul 9, 2022
  3.0
  Why have a pickup window if it is rarely open?
• DL

  daniel Lindsey

  Mar 15, 2022
  1.0
  Appalling customer service, they never let you know if there is an issue filling prescriptions "waiting for clairty" and contacts neither the doctor the patient. Have to call to check on your prescription, they tell you an hour you get there and they dont have it in stock.These people are completely useless.
• NS

  Nicholas Sharpton

  Jun 19, 2018
  1.0
  This pharmacy sucks! Waited over an hour to get told they won’t fill my medication. No legitimate reason was offered, they had it in stock, they just refused. Medically retired Army Veteran, that is denied medication. 100% legitimate prescription. It felt a lot like discrimination based on the medication. I was profiled based on the name of the medication. According to the Americans with Disabilities Act (ADA) this is a violation of my rights. Not only that but what the pharmacist did, denying to fill my medication, in the way it was done it was as if they were “practicing” medicine. Which a pharmacist can NOT do. They are not a licensed medical doctor. This one wasn’t at least, I know of some pharmacists that are also MD’s. So now not only will the pharmacist, assistant pharmacist and store will be reported to the ADA for violating my rights. The pharmacist is also going to be reported the the Medical Board of GA for practicing medicine without a valid license, which by the way is a felony. It can result in very large fines, a long prison sentence and also revocation of pharmacist license. It can be any or all three in any combination. There is also a few other places I could report them for this, but those are the two big ones. This is not the only one in my area that did this. I have a list of nearly 20 local pharmacies that denied filling my legal prescription. These will all be reported to the ADA as well. This just adds fuel to the fire of the class action suit that is trying to get up and running. This law suit is against multiple big chain pharmacies. It is all public record. Look up and article called “When legitimate prescriptions are illegally denied.” It is written by an MD that is also a pharmacist. He is the advocate for reporting incidents like this one. This is not about Kroger pharmacies, you may also want to have a look at Walgreens internal “Responsible Dispensing Practice.” This document was never supposed to be made public, but a former Walgreens pharmacist that felt the policy was unjust leaked it. It happened in Illinois, but the policy is company and nationwide. Some of the so called “Red Flag” identifiers they check for will blow your mind. Remember, this is a form that the pharmacist filled out about you, without your knowledge or approval. It opened my eyes to the way big corps operate sometimes. But I digress. Back to the review for this Kroger Pharmacy, that has been reported to the ADA, before this post was edited. This place needs a little compassion, and more intelligent employees. WORST PHARMACY IN METRO ATLANTA AREA PERIOD! Don’t even waste your time.
• SW

  Stacey H Webb

  May 9, 2018
  2.0
  VERY RUDE ! ! I changed to this pharmacy because this is the Kroger I like the best. Their prices were better with my GoodRX Discount, but once I transferred getting them to apply the discount has been a constant problem, EVERY MONTH! And, it doesn't do any good to try and call you'll be on eternal hold OF THEY ANSWER! And 80% of the time, even though it's only 530 or 6 they'll have the drive- thru closed and I'll have to go inside just to stand in line for 30 minutes.

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