Kroger Pharmacy

Reviews

• MT

  Ms TKO

  Aug 23, 2026
  4.0
  I entered the store while I was shopping and picking up a prescription. I waited in line for five minutes, but the pharmacy technician kept engaging in small talk with a customer it was not prescription related at all, completely ignoring me in the prescription pickup line. She didn’t acknowledge me or say anything during that entire time. I could see the pharmacy through the glass, filling the prescription, and I waved my hand to get her attention. She immediately came over and assisted me. She was very kind and professional. Her name was Yumna. I just wanted to express my gratitude for her professionalism and respect for my time. I hope others in the pharmacy can learn from her. Thank you very much for the awesome customer service it has not gone unnoticed.
• DB

  Davis Brown

  Aug 14, 2026
  1.0
  This review is specifically for the disrespectful black Girl working right now August 14th at 7:30. Who do you think you are? The minute you saw my white face you rolled your eyes as I approached the counter. You asked me my name and did a huff and puff while trying to burn a calorie getting my RX. Made me repeat myself when I know you heard me. You couldn't get my discount right so you just made up an amount and then you had the AUDACITY to hold my bag up high for me to get it! I've never been so disrespected at this pharmacy until today. I spoke to the manager but his hands are tied because the grocery and pharmacy are separate. But you can bet I'm going to let people know what a racist, immature, child you truly are. Get over your issues because many of us are SICK AND TIRED OF YOUR FATIGUE!!
• LT

  Larry Thaxton

  Jul 14, 2026
  1.0
  Randy in Pharmacy, has little to no customer service inclinations. He didn't want to assist and made up excuses which I know were not true. Challenged him on them and finally got the answer, I'm not going to do that. Usually the people in the Pharmacy are great to work with.
• DL

  daniel Lindsey

  Mar 15, 2022
  1.0
  Appalling customer service, they never let you know if there is an issue filling prescriptions "waiting for clairty" and contacts neither the doctor the patient. Have to call to check on your prescription, they tell you an hour you get there and they dont have it in stock.These people are completely useless.
• NS

  Nicholas Sharpton

  Jun 19, 2018
  1.0
  This pharmacy sucks! Waited over an hour to get told they won’t fill my medication. No legitimate reason was offered, they had it in stock, they just refused. Medically retired Army Veteran, that is denied medication. 100% legitimate prescription. It felt a lot like discrimination based on the medication. I was profiled based on the name of the medication. According to the Americans with Disabilities Act (ADA) this is a violation of my rights. Not only that but what the pharmacist did, denying to fill my medication, in the way it was done it was as if they were “practicing” medicine. Which a pharmacist can NOT do. They are not a licensed medical doctor. This one wasn’t at least, I know of some pharmacists that are also MD’s. So now not only will the pharmacist, assistant pharmacist and store will be reported to the ADA for violating my rights. The pharmacist is also going to be reported the the Medical Board of GA for practicing medicine without a valid license, which by the way is a felony. It can result in very large fines, a long prison sentence and also revocation of pharmacist license. It can be any or all three in any combination. There is also a few other places I could report them for this, but those are the two big ones. This is not the only one in my area that did this. I have a list of nearly 20 local pharmacies that denied filling my legal prescription. These will all be reported to the ADA as well. This just adds fuel to the fire of the class action suit that is trying to get up and running. This law suit is against multiple big chain pharmacies. It is all public record. Look up and article called “When legitimate prescriptions are illegally denied.” It is written by an MD that is also a pharmacist. He is the advocate for reporting incidents like this one. This is not about Kroger pharmacies, you may also want to have a look at Walgreens internal “Responsible Dispensing Practice.” This document was never supposed to be made public, but a former Walgreens pharmacist that felt the policy was unjust leaked it. It happened in Illinois, but the policy is company and nationwide. Some of the so called “Red Flag” identifiers they check for will blow your mind. Remember, this is a form that the pharmacist filled out about you, without your knowledge or approval. It opened my eyes to the way big corps operate sometimes. But I digress. Back to the review for this Kroger Pharmacy, that has been reported to the ADA, before this post was edited. This place needs a little compassion, and more intelligent employees. WORST PHARMACY IN METRO ATLANTA AREA PERIOD! Don’t even waste your time.

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