Kroger Pharmacy

Reviews

• BL

  Brittney Lilly

  May 1, 2026
  1.0
  The worst pharmacy ever! You can be in constant pain and need something as serious and instead they will place you on hold for 2 seconds just to turn the phone off. I can’t believe this service, and Rachel, takes the cake. She put me on hold, came back to say hold, put on hold again, came back, and before you could even say anything else, she said hold, and after 10 minutes of being on hold, she turned the phone off. If you don’t know what to do, GET SOMEONE THAT DOES INSTEAD OF MAKING SOMEONE SUFFER JUST TO GET MEDICATION.
• LB

  Lanita Belcher

  Apr 28, 2026
  5.0
  Good experience every time.. I miss Ms Cathy even though it's been a few years since she's been gone.Her personality, her knowledge, her warmness that she took time to know lil 'ol me, and she greeted me by name put the icing on cake every visit.
• RH

  Ron Hamilton

  Jan 17, 2026
  5.0
  Kroger is my favorite grocery store. I love the prices and the employees are very nice and helpful!!
• MB

  Maggie Bessent

  Dec 10, 2025
  1.0
  This used to be a very good pharmacy but it has gone downhill quickly. I don't know how much of it has to do with the quality of the company as a whole vs. the employees of this specific pharmacy, but over the past few months I haven't had a single positive experience here. Once, I was notified that my prescription was ready only to get there and be told they "can't find it", which I understand can be a system issue possibly (it wasn't, they just weren't looking on a lower rung of the pick up area). But the worst experience for me was one I had with one of the pharmacists. I had been prescribed a medicine I'd never taken before, so when I was asked if I had questions for the pharmacist I said yes. This pharmacist was in my eyeline and I literally watched them hear that I said yes and heave the BIGGEST sigh and roll their eyes. They didn't come over, the tech I was speaking to eventually went over to them and said I had questions, and they waved them off. Finally they come over, rudely ask what questions I have, and when I asked my questions and told them what the medicine was, they said "Well, let me see the bottle." They then proceeded to speak very rudely and condescendingly to me to BARELY answer my question. What a terrible experience. I will be finding a new pharmacy.
• MS

  Myra Smith

  Jan 15, 2021
  1.0
  I have been a customer at this pharmacy for 20 years. Since Scott and the staff who worked with him left it has gone to hell. Again today they don’t have a medication I get every month. They have to order it but I am out. They won’t take a prescription early and hold it. And won’t listen when I call to say my prescription is due in 4 days so they can order it. Instead they are out. The tech hung up on me when I asked to speak to a pharmacist. I have spent thousands of dollars at that pharmacy and shop there weekly. Not any more.

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