Hamilton Emergency Medical Services (HEMS), part of Vitruvian Health in Dalton, GA, provides Advanced Life Support emergency medical transport and pre-hospital care for residents of Whitfield County.
As the county’s sole emergency medical transport provider, HEMS responds to more than 15,000 emergency 911 calls each year, delivering rapid, lifesaving care when every second matters.
Highly trained paramedics and EMTs provide advanced medical treatment, stabilization, and safe transport to Hamilton Medical Center and other healthcare facilities. With multiple base stations throughout the region, HEMS ensures fast response times and dependable emergency medical services for the community.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.