Club Pilates

Reviews

• EH

  Emily Hein

  Jun 30, 2026
  1.0
  Worst studio ever. Do not waste your money. They will have no classes available that you actually want. They don't explain their rules and then take your credits away. If you try to speak to Trista (the GM) you get a call from the Assistant Molly that is really no help. (she also eats the the front desk and is very unprofessional) They have obviously over sold this studio. You will not get any classes you want unless you want to work out at 7am or 7pm. Its sad because the classes and instructors are great but they are selling a false idea that any of the times you want to work out will be available. If I want a 10am or 11am class I cant book until more than 2 weeks from now.
• CT

  Courtney Taylor

  Apr 30, 2026
  5.0
  Fabulous place & wonderful staff! Instruction is very clear & it’s a great workout on wonderful equipment!
• JF

  Juanie Fuqua

  Apr 27, 2026
  5.0
  I've been a client here for almost a year, and I can't say enough good things about the studio, instructors and staff. The instructors are very knowledgeable and make even the hardest workouts fun! Front office staff -- Trista and Molly are amazing and very helpful! If you are looking for a Pilates Studio, you need to come by and check out Club Pilates in North Cumming! Absolute love it here!
• JE

  Julz Elmore

  Apr 25, 2026
  5.0
  I took my first-ever classes with Jody and them Angel, and they were so welcoming and knowledgeable that I signed up on the spot. I’ve since taken classes with Laura Frankie and Mimi, who are equally fantastic. They really know how to guide you through the movements with the perfect balance of challenge and support. ​The biggest win for me, though, has been the physical impact. I’ve been struggling with neuropathy, and these sessions have already helped tremendously. After seeing such a difference in how I feel, I didn't hesitate to pay for the full year. ​If you’re on the fence about trying Pilates, this is your sign to go.
• RK

  Ramya K

  Apr 24, 2026
  1.0
  Instructors were great. But, I have worst experience with customer service and billing team. I have tried to cancel my membership many times but they have mentioned i have to have atleast 30 day notice period to cancel so I choose to freeze it and then cancel it. I have mentioned it on the phone when i talked to them 3 months back they suggested pause option and then cancellation. I have been clear at that time that I want to cancel even if I am pausing for 3 months and the final charge. At that time the customer service person asked me just send a email only regarding the pause membership. Today I have seen I have been charged full amount for unlimited classes on Apr 22nd, so just to make sure I have emailed them to cancel effective next month. Now they have mentioned they will have to charge me on may 22nd for one more time and only then it can be cancelled. I have requested them to pause the membership for this month since I haven’t attended any classes and it’s been only 2 days since its updated. They said no they can’t change it to pause and I will charged full amount of 239$ on apr 22nd and may 22nd (2 months). I am not sure how can they take our money forcefully when we want to cancel our membership. More over there are no classes available on weekends when most of the people have flexibility. From Friday through Sunday they have only morning classes which will not be available for most of the times. They charge you 20-25$ for every missed class or canceled class (12hr window). I have lost so much of my money to them due to my work schedule changes.

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