Club Pilates Braselton

Reviews

• MP

  Madyson Patton

  4 days ago
  1.0
  i have been over my 3 month and still had me paying when i wanted to cancelled it they are using me for my money.. not just that when i call they never answer. this isn’t the FIRST times it’s happened..
• AD

  Andrea Durrence

  Sep 18, 2026
  1.0
  Left 45 minutes early to get to an introductory class at Club Pilates from my home. It was supposed to be a 23 minute drive from my house. This was going to be my first ever pilates experience. As a mom of 3 who doesn't get much time to herself, I was excited. I waited in traffic on 85 and unfortunately was 2 minutes late. I came in the studio at 1:02 for the 1:00 class fully prepared with my grip socks on. I was ultimately denied entry by the instructor, because the 1 other person that was taking the class apparently got started early. The girls at the front desk were nice and apologized, but this was a massive disappointment and a waste of my time. On the door there was a stated policy that you would be denied entry if you were over 5 minutes late, but I was not 5 minutes late and to deny someone entry to a class with only 1 other person is really shocking. Especially for an intro class. I do not feel it would have been a massive interuption to let me join. Overall, I think its better I know this now and can trial a different studio that follows the policies and grace periods they put in place and are more considerate and understanding and actually want someone's business.
• JA

  Jj A

  Sep 15, 2026
  1.0
  I canceled my membership in July. Even after canceling, I was still charged for the following month. On August 25, I personally went to the studio, provided a new card, and paid the remaining balance. Despite that, their system continues trying to charge my bank card and I keep receiving messages saying that I owe money that I do not actually owe. I have already emailed them twice and have not received a proper response or resolution. This is extremely frustrating and unprofessional. A cancellation should not turn into endless payment attempts and incorrect balance notices. I strongly recommend that anyone considering joining this location carefully reviews their cancellation policy and keeps proof of every payment and communication.
• AB

  Amma Bawuah

  Jun 17, 2026
  5.0
  I had my first class here. The teachers really helped explain positions and correct movements. The staff were all friendly and explained thing slike membership and so on. I would definitely consider coming back
• KE

  Katherine E.

  May 24, 2026
  5.0
  The only feedback I’d like to share is around the lighting. If possible, it would be great to dim it a bit more—especially during portions of the workout where we’re facing upward for an extended time, as the bright white light at face level isn’t very comfortable. I’ve noticed other studios use dimmer lighting with more of the soft blue glow, which creates that cozy, signature Club Pilates feel and makes the experience much more enjoyable. Also, if the music can be a little louder? :) so far! Enjoying it but hope the lighting can change.

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