Pearle Vision

Reviews

• TA

  Toria Andrews

  Aug 21, 2026
  5.0
  I love ALL the staff at this Pearl Vision location. It is always a pleasure to visit the store for all my vision care needs. They always treatment me like family.
• MR

  Michelle Woodrow Rosenberg

  Jul 28, 2026
  5.0
  The staff is courteous and professional. A wonderful experience.
• AW

  Adele Walker

  Jul 20, 2026
  5.0
  I went to the Winter Park store for the first time and will return. The optometrist was very thorough and answered all my questions about macular degeneration and precautions I can take. Everyone in the store was very helpful. Plus, I really like the glasses!
• MV

  Mary V

  Jul 13, 2026
  5.0
  Marie was so helpful, patient, and professional! She fixed both of my glasses so they were wearable again- one I sat on . She also helped me to order polarized lens in no time flat !
• JH

  Jamie H

  Jul 6, 2026
  1.0
  I had a very disappointing billing experience. Before purchasing my contact lenses, I specifically asked the store to verify my insurance coverage and the cost. Based on the information I was given, I decided to place the order. After my initial payment，I received an invoice showing a $0 balance. Later, I was told I owed an additional $30, which I reviewed and paid after confirming it with the invoice and my insurance EOB. Six months later, I was billed another $94. This amount was not disclosed at the time of purchase, was not reflected on my original invoice, and I have had to spend a significant amount of time trying to resolve the issue. The billing department acknowledged that the office failed to verify my insurance benefits correctly at the time of service, yet I am still being asked to pay for the office’s error. As a customer, you should know what you’re expected to pay before making a purchase. Unfortunately, based on my experience, you never know what your final bill will actually be.