CycleBar - CLOSED

Reviews

• EM

  Edward J. DeBose, MBA

  Apr 12, 2026
  1.0
  I visited the studio shortly before closing time to inquire about membership options, as I am genuinely interested in joining. Upon entering, I observed that there were still individuals inside participating in what appeared to be a session. I introduced myself and politely asked for information regarding membership. However, I was met by a staff member whose behavior I found to be dismissive, unprofessional, and disrespectful. Instead of assisting me or acknowledging my inquiry, she repeatedly directed me out of the facility, stating that the studio was closed, despite visible activity still taking place inside. I attempted to engage respectfully by asking if everything was okay, but I was ignored. The interaction left me feeling uncomfortable and unwelcome. I then asked for the staff member’s name, which she initially refused to provide before eventually providing it after I asked again. Due to the nature of the interaction and how I was treated, I felt compelled to contact local authorities at the time out of concern. While I ultimately chose not to pursue further action, the experience was serious enough to warrant escalation. As of today, I have not received any follow-up, acknowledgment, or apology regarding this matter. I am requesting that this situation be reviewed promptly. I would appreciate a response addressing this concern, as well as clarification on your policies regarding customer service and access to information for prospective members. Please understand that I am seeking a resolution. If this matter is not addressed in a timely and appropriate manner, I will consider escalating further with my legal team including the local news stations that I have a good relationship with.
• CJ

  Chrex Jolt

  Apr 4, 2026
  5.0
  Molly j is everything. I only book with her or James because I literally feel so good after their classes.
• LR

  Linh Rex

  Nov 29, 2018
  5.0
  It’s intimidating until you realize it’s a healthier version of a nightclub. 🙃
• CT

  Catherine E. Thomas

  Jan 25, 2018
  5.0
  Incredible staff and facility!!