Located at the intersection of Porter Road and Avalon Road, the Orlando Health Medical Pavilion - Horizon West provides comprehensive healthcare for residents in the growing Horizon West community. Patients can access family medicine, pediatric medicine, laboratory services, surgery and outpatient rehabilitation services within the Medical Pavilion. Specialty services are also offered and include cardiology, gastroenterology, pulmonary medicine, pediatrics and rehabilitation. Situated alongside a full-service emergency room and 120-bed capacity hospital, patients also have access to 24/7 adult and pediatric emergency care, as well as the latest procedures, including minimally invasive robotic surgery, all in one convenient location.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.