The Orlando Health Emergency Room - Horizon West provides expert, compassionate care to patients of all ages. This newly opened emergency room includes a team of doctors who are board-certified in emergency medicine and available 24 hours a day, seven days a week. Located at the intersection of Porter Road and Avalon Road (Route 545), the Orlando Health Emergency Room - Horizon West also includes nurses who are certified in advanced life support and trained in treating traumatic injuries. This ER features 24 patient rooms, a dedicated cardiac/respiratory resuscitation room, cardiac monitoring, diagnostic imaging, a full-service laboratory and a designated Kids Corner to keep young patients comfortable.
Location
Orlando Health Horizon West Hospital Emergency Room
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.