Orlando Health Horizon West Hospital is a new facility that brings together comprehensive health services, personalized care and state-of-the-art treatments. Located at the intersection of Porter Road and Avalon Road, the 120-bed capacity hospital features the latest technology in cardiovascular care, diagnostic imaging, minimally invasive robotic surgery and more. The hospital opened with 30 private and spacious rooms, a cardiac catheterization lab and an endoscopy/bronchoscopy suite. It is situated alongside a full-service emergency department and medical pavilion. The benefit of this is patients can see a doctor or specialist, get imaging, laboratory or diagnostic tests, and receive the latest treatments all in one convenient location.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.