LensCrafters

Reviews

• WB

  wanda Borges

  5 days ago
  5.0
  Stesha took her time assisting me with picking correct plans from my insurance and answered all my questions with patience. The staff was helpful and took great care of my visual needs.
• MM

  Mireille Mondesir

  Aug 20, 2026
  1.0
  Disappointing Purchase I had a very disappointing experience with my purchase at LensCrafters in Wellington, FL. I bought a pair of glasses, and after only four days, the lenses already had multiple scratches, even though the glasses were never dropped or mishandled. I expected much better quality, especially considering the price $365 I paid. I’m very disappointed with the product and the way this purchase turned out. I would recommend don't buy any lenses from this location at wellington mall in Fl
• MM

  Mireille Mondesir

  Aug 20, 2026
  1.0
  I also left the glasses at the store because I was very disappointed with the situation. I paid $365 for them, and after only four days, both lenses were scratched even though the glasses were never dropped or damaged. I understand that I didn’t purchase a protection plan, but I expected better quality and customer service. I highly recommend that no one going there. That's a bad thing. They got the eyeglasses because I can not see anything on it.
• TX

  Tatixedits X

  Aug 14, 2026
  5.0
  Linda, is an amazing lady. Whenever you go to LensCrafters, you MUST ask for Linda! what an amazing experience. I laughed, I cried (tears of joy), I smiled. We had the best conversation and I can definitely say I left with a big ol’ smile on my face! LOOK AT MY GLASSES! do you see them? Their impeccable, thank you Linda!
• RF

  Robert Fazio

  Jul 23, 2026
  1.0
  I was a long time customer of this place. I guess about 25 or so years. This is the first time I have to keep coming back because the lenses just are not working for me. Actually my eyes without any glasses are better than the two pair that cost over $1000.00. I can’t seem to convince the staff at this location. My time back and forth and to leave this unhappy because of staff that aren’t doing the job to its fullest. I needed help instead o got a full refund and lost LensCrafters as well. Over staff that could care less that I wasn’t getting glasses that worked. Trying to tell me “ it’s me” not the glasses. I mentioned that Dr. Tran must have made a mistake Loree denied that statement. I never got to talk to the optometrist. My old glasses work better than the new sets. I have been a customer longer than the entire staff at that location. Simply dismissed.

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