This modern, 25,000-square-foot facility officially opened its doors for patients in February 2020. This full-service emergency room (ER) is open 24/7 and is capable of accepting and stabilizing all emergency patient populations.
The ER features a full complement of staff including physicians, nurses and patient care technicians and is equipped with 16 beds, two of which are situated inside of state-of-the-art trauma bays. Additional services include laboratory, pharmacy, respiratory therapy, and diagnostic imaging.
It is the first facility of its kind in the Wildwood area and is located directly across from Brownwood Paddock Square in The Villages®.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.