UPDATE:Thank you for your reply. I stand by my original review and would like to clarify a few key points from my perspective as the customer.
I never knowingly agreed to a recurring membership.
When I visited the studio, I was told I could “try it” and that payment would be taken after I took a class. I was not verbally walked through any contract, recurring billing terms, or a 30‑day cancellation requirement in person. I did not sign anything on paper in front of me, nor was any contract clearly reviewed with me at the time.
Emailing an agreement is not the same as clear consent.
You state that an agreement was emailed to me on March 31, 2026. Sending terms after the fact, without explicitly and clearly obtaining my informed consent at the time of sign‑up, is exactly the issue. I was never told that by simply providing my card “to keep on file,” I was locking myself into a recurring contract with strict cancellation rules.
I never used a single class before being charged.
Regardless of what you consider “successful billing cycles,” the simple fact is: I never attended a single class. Charging full membership fees for services never used—and that I did not understand I was bound to—feels deeply unfair and contradicts what I was told verbally when I came in.
Your own message confirms the communication gap.
You mention multiple emails, calls, and texts trying to “make me aware” of your policies after the initial sign‑up. That supports my point: if I had been clearly informed and had truly understood the contract at the time, there would be no need to explain it all to me later.
This is not an isolated experience.
There are multiple other reviews and complaints from customers describing very similar issues with billing, “free” trials, and cancellation terms. That pattern is exactly why I believe people need to be extremely cautious before giving this studio their credit card information.
I reject the implication that my review is “knowingly false.”
My review is an accurate reflection of my personal experience and understanding of what happened. Suggesting that my statements could have “legal implications” for being false comes across as an attempt to intimidate a dissatisfied customer rather than genuinely address their concerns.
I am already disputing these charges with my credit card company and am continuing to pursue this through the proper consumer channels. My intention in posting this review is to warn others to be extremely careful before providing a credit card or agreeing to anything verbally, as the billing and cancellation terms were not made clear to me at the time.
I continue to feel that the way this membership was set up and billed was misleading, and I do not feel I was treated fairly as a customer.
— Minh Nguyen
⭐☆☆☆☆
My experience with YogaSix New Tampa has been extremely troubling and raises serious concerns about their billing practices.
I visited the studio only to ask about classes and was told the first month would be $79 after my first class. I clearly stated I was not ready to commit. I was encouraged to leave a credit card “on file” with the assurance that I would not be charged until I actually attended a class.
I never attended a single class. Despite that, I was charged $79, followed by an additional $159. When I questioned these charges, I was told there is a 30-day cancellation policy—something that was never disclosed to me, and I never signed or agreed to any contract authorizing recurring billing.
Charging a customer for services not rendered, without clear authorization or a signed agreement, is unacceptable and potentially a violation of consumer protection laws.
I am actively disputing these charges with my credit card company. If this is not resolved immediately, I will be filing formal complaints with the Federal Trade Commission and the Florida Attorney General’s Office, and will pursue all available legal remedies.
Consumers should be extremely cautious and avoid providing payment information without fully documented terms.