GNC aims to inspire people to live well. Whether someone is an athlete or just starting to focus on their health, we want to deliver the cutting-edge, efficacious ingredients and products they deserve.
Forcing customers to surrender personal data to complete a basic cash or card transaction for a single beverage is absurd and an egregious invasion of privacy. I have purchased items at countless stores and have never encountered a policy where basic service is held hostage for an email address.
Because of this hostile customer service and invasive policy, you have lost a customer. I expect a clarification on whether your corporate policy actually mandates data collection for basic purchases, or if this was a case of an employee weaponizing a loyalty program metric.
AV
ARNULFO VILLA
May 19, 2026
1.0
Went there after my workout at planet fitness 💪🏽 and it was closed at 730 pm .
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