Here at Solace Medical our providers go above and beyond of the expected to provide our patients an unmatched patient experience. New Patients always welcome, same-day visits available, team to assist with in-network referrals, Clinical team skilled at navigating formularies and formulary expectations, and a 24/7 patient support line. Now accepting all major insurances including: Ambetter , Oscar , Cigna , Blue Cross Blue Shield , My Blue , United Health Care , Humana , Aetna , Medicaid and Medicare.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.