Club Pilates

Reviews

• SQ

  Sam Q

  Apr 21, 2026
  1.0
  Honestly, this was a horrible first experience with Club Pilates. The girl in the front was super sweet, but the instructor, Sarah Lovern, was extremely condescending. This is my 3rd time taking Pilates Reformer. The first two locations I went to had different styles, but the instructors were very warm and welcoming. When I introduced myself to Ms. Lovern at Club Pilates, she asked the usual “have you done Pilates in the past” so I informed her I was new basically. She went right in to telling me that I should have signed up for the level 1 class and that this one was beginner/intermediate. I honestly did not know there was a lower level, the description said that I couldn’t sign up for a higher level but did not say anything about CP Reformer Flow 1.5 requirements. Ms. Lovern said to let her know if I have any questions, but she did not take the time to show me how the machines at this location worked, the equipment they will be using in class, or terminology I should be aware of as instructors have done. It was fairly empty (Sunday, 1pm) with about 7 people. I would consider myself a hard worker and one to be up to a challenge, however with the unexpected brash first interaction with Ms. Lovern, regardless of her saying to ask her questions, I did not find her demeanor very welcoming to questions and I tried to use my resources to keep up and understand the class. It wasn’t anything super out of this world and I wasn’t completely lost, but I’m not familiar with all the terminology or moves so I relied on looking around at my peers to guide myself. There was one point where I was looking around and she pointed me out by saying “you’re going to fall if you’re looking around like that, don’t look at them, follow what I’m saying.” I tried to do just that, but I still felt insecure if I was doing it correctly. There was a part where if I wouldn’t have been looking at those around me, I would have never known I was doing something wrong. Ms. Lovern was clearly walking back and forth, but did not bother to assist or correct me, so that was when I finally asked if my feet were in the right position. Instead of explaining, she belittled me and said “you have no tension on this strap,” which of course I didn’t know how to fix it. She finally told me I needed to sit back more and then said “you still don’t have enough tension.” It is the manner in which she communicated that was humiliating. I didn’t ask her a single question after that. Ms. Lovern also doesn’t seem to be one to correct form all that much. So if you’re someone who is looking for the instructor to be correcting form, Ms. Lovern isn’t a consistent one. At the end of class I walked off a bit disappointed, but I made it a point to go back and say “thank you.” I wanted to apologize for my mistake of signing up for the 1.5 level, but instead of listening to understand, Ms. Lovern was quick to just respond. All I was able to get out was “…I didn’t know there was a different…” before she began saying “yeah most people don’t know there are different types of Pilates…” and basically telling me how classical Pilates by Joseph Pilates was the correct one and so on. And when I asked “what the difference was” wanting to seriously understand, she still didn’t explain anything other than putting down the other locations that don’t do it her way. Google was what explained that there is classical and contemporary, which I may add, the description for this specific class said, and I quote, “ Full-body, Reformer-based Pilates Our signature contemporary Reformer class will strengthen and lengthen your entire body.” This is literally from the class pass description for the class I signed up for. All that to say, I have a bad taste of Club Pilates and maybe it’s not the studio itself, but the instructor. And maybe she’s just not my cup of tea, but could be for others. But if Ms Lovern really wanted to expand the knowledge of classical Pilates, the way she goes about it needs a bit of work.
• PG

  Paula Gomez

  Jun 17, 2025
  1.0
  I strongly advise against signing up at Club Pilates South Miami. Just a few days after I joined, they changed the class schedule—completely disrupting the reason I signed up in the first place. The only instructor available during the times I could attend was completely uninterested in helping students. She rushed through the classes with no attention to form or progress and clearly just wanted to get through the hour. There was zero guidance or care for the members. When I tried to cancel my membership with more than two weeks' notice, I was hit with an unexpected and unreasonable 30-day cancellation policy—something that was not clearly communicated upfront. To make matters worse, they threatened to report me to the credit bureau if I didn’t pay for the additional month I wouldn’t even be using. That kind of intimidation tactic is completely unacceptable and unprofessional. This business is more focused on squeezing money out of members than actually delivering a supportive fitness experience. Save yourself the frustration—look elsewhere.