Pure Barre

Reviews

• JW

  Jon W

  Aug 7, 2026
  1.0
  A duplicate membership was opened somehow. Was getting charged for two. Finally got one closed, but now got charged again, after closing ALL memberships. Managers never seem to be there. Cannot leave messages for a return phone call. Impossible to get in touch with a Corporate Office. Regular employees have no contact info for any District Managers.
• MM

  Michele Torres MD

  Jun 25, 2026
  1.0
  I went to Pure Barre and tried their "free" sales class. It was a good brief introduction to Pure Barre and you had to sign up on the spot. I did not have a chance to verify class times when I signed up because it is all so quick. During that class the sales person assured us that we could cancel after the initial period. I went to 1 class and I called them telling them that their class times did not work with my schedule and that I would need to cancel. You would think it was that simple but it was not. I first called and no answer. I went there during regular business hours and they were closed. I went another time during their class times which I was able to rush over to see if I could cancel but the front desk person was in the back taking a class and the front door locked. I texted the number that had reached out to me to confirm the initial sales class and no one ever returned my message. Now this is many weeks later and I was able to get in touch with someone. They said they would email me a cancellation form. The email they sent came a week or more later and no cancellation form attached. I then called again and was very upset and they emailed me the form. I clicked on the link and filled it out twice. We are now 5 months later and I am still getting emails about this account. They never cancelled it. Fortunately I had to get a new credit card and the method of payment came off the account but now I have a delinquent account that I already cancelled. So I received an email for the delinquent account and I called the 800 number to their billing department. I explained the situation and they did nothing.
• DD

  Dee

  Apr 23, 2025
  5.0
  Everytime I take Gina classes it makes me sit in my car and rethink life. Would 100 recommend her so sweet and very supportive. I just started and I love it already. But every instructor and front desk employee are as equally helpful and supportive. I work next door and deal with a lot of hip pain and I believe this place has help strength it
• MB

  Marie Berrette

  May 11, 2023
  5.0
  I’ve been going to Pure Barre for about two years now, and I absolutely love it. My favorite class is Define, especially when Jennie teaches it. She is an AMAZING instructor. She’s super funny, kind, and always makes the class enjoyable while still challenging. I also enjoy the Empower classes, and Jennie does a great job teaching those as well. Gina, Holly, and Cassie are also great instructors. I really like taking their classes too.

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