Nicklaus Children's Palm Beach Gardens Outpatient Center

Reviews

• RW

  Rene Willy

  Aug 25, 2026
  1.0
  I have had a terrible customer service experience with this practice. I have received referrals for my son to have therapies including ABA, his ABA coordinator needs a CDE evaluation document from my son's neurologist. I've been calling Nicklaus for the past 2 weeks and I just keep getting redirected to different departments, once I finally reached the correct department I was placed on an automatic voice message system, which I have already left several messages to the practice already. My next move is to go there in person which isn't fair for me because it's not close by to my residence. This place is just outrageous!
• RB

  rita brown

  Aug 18, 2026
  5.0
  My experience at Nicklaus Children’s at PBG was awesome, from check in the staff is nice, to the Dr. Thomas and his Np I forget her name but the visit was awesome.
• DD

  D.M

  Aug 18, 2026
  5.0
  Absolutely amazing……I would give million stars if it was possible….so thankful to Brianna she is amazing at what she does. Everyone there is so welcoming and supportive. If you are looking for feeding this is the spot….it is worth a wait
• BG

  Bahar Gumus

  Aug 14, 2026
  5.0
  We are all n love with this place so clean and people so nice Ms Jane was helping us she fabulous I m so happy that i found this place for my boy
• AW

  Amberleigh West

  Jul 9, 2026
  1.0
  During our appointment, I felt that my concerns were dismissed rather than thoroughly considered. I was concerned that the significance of Walker’s birth complications—including the uterine rupture, placental abruption, and declining fetal heart rate—was minimized. While I understand that many children do well after complicated deliveries, there is well-established medical literature showing that some neurological injuries or developmental effects may not become apparent until later in infancy or early childhood. I was hoping these factors would be thoughtfully considered as part of his overall clinical picture. I also felt that my concerns regarding possible seizure activity were not adequately addressed. My concerns are based not only on my observations but also on videos I have recorded of the episodes and his developmental history. Additionally, Walker had been waiting for over an hour before being seen. By the time the appointment began, he was understandably upset, crying, and wanting to leave. During the visit, his vocalizations were described as “vocal stimming.” From my perspective, he was crying out of frustration after the prolonged wait rather than demonstrating his typical behavior. I do not believe the observation accurately reflected his baseline functioning. Overall, I left the appointment feeling that my concerns were not fully heard or considered. I was seeking a comprehensive evaluation that incorporated his birth history, developmental course, the videos of his episodes, and my observations as his parent.

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