True Health, a private non-profit 501 (c)(3) community health center, has been serving low-income, uninsured, underinsured, and underserved populations in Central Florida since 1977. We operate seven neighborhood health centers within Orange and Seminole Counties, with the recent addition of a COVID-19 infusion treatment center in Seminole County. As a Federally Qualified Health Center, we offer a sliding fee scale to those that are uninsured, we accept Medicare and Medicaid, and over 25 major health and HMO insurance plans.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.