About Our Practice
Our Vision: Protecting Yours
Ramirez & Poulos, MD, PA, is an ophthalmology practice that has been serving the community of Orlando and Kissimmee, Florida, for over 50 years. The Ramirez & Poulos, MD, PA, team provides individualized ophthalmology services in a relaxed environment that fosters a strong doctor-patient relationship. We want your experience with us to be exceptional. Our goal is to make your experience one that you will recommend us to your friends and family.
The practice was founded by Robert N. Serros, MD, following the untimely death of his partner, Dr. Carl McLemore, in 1966. Finding great success in Orlando, Dr. Serros expanded the practice to Kissimmee in Osceola County in 1967.
1991 - Dr.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.